F&B Guest Experience Executive - Steakhouse

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.

F&B Guest Experience Executive - Steakhouse

• Greets guests, escorts them to the table seating
• Manage waiting list
• Offer appropriate seating arrangements
• Make reservation arrangements
• Ensure all orders are filled in a timely and accurate manner
• Maintain clean and organized work area
• Observe proper grooming and personal hygiene at all times
• Assist waiters and head waiters when needed
• Manage event-related work including setting up tables and maintaining both the exterior and interior of the outlet.
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations
• Handles guest problems and complaints
• Attend all regular departmental briefings and contribute to open communication within the assigned team
• Performs other duties pertinent to this job as assigned.

• Minimum 1-2 years of experience in a similar position in the hospitality industry (5* Hotel or resort)
• Good communication skills, preferably Russian speaker
• Interpersonal skills
• Basic computer skills
• Customer-oriented with a positive attitude and smiling face
• Friendly and approachable
• Cooperative and self-giving team player
• Ability and willingness to perform under stress
• Positive and high energy level
• A willingness to go the extra mile to ensure needs are met