F&B executive

Accor is a multinational hospitality company headquartered in France. It's one of the largest hotel groups globally and operates in over 100 countries. Accor was founded in 1967 by Paul Dubrule and Gérard Pélisson. It initially focused on the motel-hotel market in France and expanded internationally in the 1970s and 1980s. Over the years, it has grown through acquisitions and diversification. Accor operates a wide range of hotel brands covering various segments of the market, from luxury to budget. Some of its well-known brands include Sofitel, Raffles, Fairmont, Novotel, ibis, Mercure, and many others.

We are seeking a dynamic and experienced F&B Executive to join our team in Mumbai, India. As an F&B Executive, you will be responsible for overseeing and coordinating all aspects of food and beverage operations, ensuring exceptional guest experiences and maintaining high standards of quality and service.

• Supervise, plan, and coordinate all activities of the F&B team to ensure smooth operations and excellent service delivery
• Ensure all beverages are prepared and served according to standard recipes and quality benchmarks
• Address guest complaints, requests, and inquiries promptly and professionally
• Collaborate with management to implement strategies that enhance guest satisfaction and organizational profitability
• Motivate, train, and develop staff to promote teamwork and maintain high performance standards
• Establish and maintain seamless coordination with other departments to maximize productivity and guest service
• Implement and monitor food safety and hygiene standards in compliance with local regulations
• Analyze F&B operations and suggest improvements to enhance efficiency and profitability
• Participate in menu planning and pricing strategies to optimize revenue
• Manage inventory, control costs, and ensure efficient utilization of resources
• Stay updated on industry trends and implement innovative ideas to enhance the guest experience

• Bachelor's degree in Hospitality Management, Hotel Management, or a related field
• Minimum of 3 years of experience in F&B operations, with at least 1 year in a supervisory role
• Proven track record in team leadership and staff development
• Strong knowledge of food and beverage service standards, menu planning, and cost control
• Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members
• Fluency in English and Hindi; knowledge of additional languages is a plus
• Proficiency in using restaurant management software and POS systems
• Strong problem-solving and decision-making skills
• Detail-oriented with excellent organizational and time management abilities
• Ability to work flexible hours, including evenings, weekends, and holidays
• Food safety certification (e.g., ServSafe) is preferred
• Knowledge of local food and beverage trends in Mumbai and India