Assistant Food & Beverage Manager

Novotel Jakarta Mangga Dua Square, premium midscale hotel located in North Jakarta business and entertainment district. The hotel's 362 guest rooms are equipped with its rejuvenated Olympic size swimming pool that will provide the guest with the best experience stay. For array of international buffet selections, Food Exchange offers social dining experience. While for your meeting and social events, our 2 ballrooms and 23 meeting rooms can host up to 1,800 delegates

Novotel Jakarta Mangga Dua Square serves as a convenient base to explore the city. Close to business & shopping center, JIExpo Kemayoran, Ancol Dreamland, and Jakarta International Stadium Novotel Jakarta Mangga Dua Square is located close to Mangga Dua Square, remarkable landmark of Jakarta Old City, and near Harbour to explore the tropical atmosphere of Thousand Islands

Novotel Jakarta Mangga Dua Square is strategically located close the biggest amusement eco-park Taman Impian Jaya Ancol, and surrounding by many place of tourist attraction.

We are seeking an enthusiastic and detail-oriented Assistant Food & Beverage Manager to join our dynamic team in Jakarta, Indonesia. In this role, you will work collaboratively with the Food & Beverage Manager to deliver exceptional dining experiences while leading and developing our talented F&B team. This is an excellent opportunity for a motivated professional who is passionate about hospitality and committed to operational excellence.

• Assist in managing daily operations of the food and beverage department while maintaining high standards of quality, service, and customer satisfaction
• Collaborate with the F&B Manager to develop and implement innovative menu concepts, service strategies, and operational improvements
• Lead, train, mentor, and motivate F&B team members to consistently deliver outstanding customer service and maintain professional standards
• Monitor and maintain inventory levels, implement cost control measures, and optimize profitability through efficient resource management
• Ensure strict compliance with food safety regulations, health codes, and maintain a clean, safe, and organized working environment
• Address guest complaints promptly, professionally, and empathetically to resolve issues and enhance customer satisfaction
• Assist in planning, coordinating, and executing special events, promotions, and themed dining experiences
• Analyze sales data, guest feedback, and operational metrics to identify trends and opportunities for improvement
• Participate in staff scheduling, payroll management, and performance evaluations to support team development
• Manage vendor and supplier relationships to ensure quality products and competitive pricing
• Stay current with industry trends, culinary innovations, and best practices in F&B operations
• Customize service experiences based on guest preferences and dietary requirements
• Support the F&B Manager in budget planning and financial management of departmental operations

• Proven experience in a senior Food & Beverage role, preferably in a hotel, restaurant, or hospitality establishment
• Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred)
• Strong leadership and team management skills with the ability to motivate and develop staff
• Comprehensive knowledge of food and beverage service procedures, standards, and best practices
• Excellent time management, communication, and interpersonal skills
• Creative problem-solver with the ability to think quickly and make decisive decisions in a fast-paced environment
• Customer-focused mindset with a genuine passion for delivering exceptional dining experiences
• Proficiency in inventory management, cost control techniques, and financial analysis
• Experience with point-of-sale (POS) systems and restaurant management software
• Food safety certification or willingness to obtain certification
• In-depth knowledge of various cuisines, culinary trends, and beverage programs
• Experience in event planning and execution
• Demonstrated ability to analyze sales data and guest feedback to drive operational improvements
• Flexibility to work various shifts, including early mornings, late nights, weekends, and holidays as required
• Strong organizational and multitasking abilities
• Vendor and supplier relationship management experience
• Fluency in English; proficiency in Indonesian language is highly valued
• Resilience and adaptability in managing challenging situations and changing priorities