Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
We are seeking an enthusiastic and detail-oriented F&B Executive to join our dynamic team in Mysuru, India. In this pivotal role, you will be responsible for overseeing food and beverage operations, ensuring exceptional service delivery, and maintaining the highest standards of quality and customer satisfaction. As an F&B Executive, you will work collaboratively with our culinary and service teams to create memorable dining experiences while driving operational excellence and profitability.
- Oversee daily F&B outlet operations during peak and off-peak hours, ensuring seamless service delivery and adherence to operational standards
- Maintain comprehensive knowledge of all F&B services, menus, outlets, and hotel services to provide informed guidance to staff and guests
- Supervise and mentor F&B team members, fostering a collaborative and supportive work environment while promoting professional development
- Implement and monitor quality assurance protocols to ensure consistent service excellence and food safety standards across all outlets
- Manage inventory, cost control, and vendor relationships to optimize profitability while maintaining premium service quality
- Analyze operational metrics and guest feedback to identify improvement opportunities and implement data-driven solutions
- Coordinate scheduling and resource planning to ensure adequate staffing during all service periods
- Respond promptly to guest concerns and complaints with empathy and professionalism, resolving issues decisively
- Ensure compliance with fire safety, life safety, and emergency procedures, maintaining a secure environment for guests and staff
- Collaborate with management to develop and execute F&B programs, promotions, and initiatives that enhance guest experiences
- Train and develop staff on service protocols, menu knowledge, and customer engagement techniques
- Maintain professional presentation and grooming standards while modeling organizational values and behaviors
Qualifications
- Bachelor's degree in Hotel Management or equivalent Diploma in Hospitality/F&B Management
- Minimum 2-3 years of progressive experience in F&B operations, preferably in a hotel or upscale restaurant environment
- Strong leadership and supervisory skills with the ability to motivate and develop team members
- Excellent communication and interpersonal skills with a customer-focused mindset
- Demonstrated ability to work effectively under pressure and in high-stress situations while maintaining composure
- Proficiency in inventory management, cost control, and basic financial analysis
- Knowledge of food safety standards, health regulations, and emergency procedures
- Strong organizational and time management skills with meticulous attention to detail
- Problem-solving abilities and analytical mindset to drive operational improvements
- Proficiency in F&B management software and point-of-sale (POS) systems
- Ability to work flexible hours, including evenings, weekends, and holidays as required by the hospitality industry
- Team player with a collaborative approach and willingness to support colleagues across departments
- Self-motivated, resilient, and adaptable to changing operational demands
Additional Information
Prior experience working with Opera or a related system
Fluency in English
Additional languages are a plus
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
