Executive Pastry Chef

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

We are seeking an exceptional Executive Pastry Chef to lead our culinary pastry operations in Baghdad, Iraq. This is a visionary leadership role where you will design and execute innovative pastry concepts while building and mentoring a high-performing team. As Executive Pastry Chef, you will be responsible for delivering culinary excellence across all dining venues, ensuring every guest experience is memorable and reflects our commitment to quality, creativity, and hospitality.

**Creative Leadership & Menu Innovation**

• Design and execute visually compelling, seasonal pastry menus across multiple dining outlets, lounges, in-room dining, banquets, and special events
• Introduce innovative techniques and presentation styles that elevate guest expectations and create distinctive culinary moments
• Develop pastry concepts that reflect our brand identity while respecting local culinary traditions and cultural preferences
• Stay ahead of industry trends and continuously refresh offerings to maintain competitive advantage

**Operational Excellence & Quality Assurance**

• Oversee day-to-day pastry kitchen operations to ensure efficiency, consistency, and adherence to premium quality standards
• Maintain full compliance with HACCP protocols and all local food safety regulations specific to Baghdad operations
• Optimize production processes to minimize waste while preserving the highest standards of product quality
• Implement and monitor rigorous hygiene and sanitation protocols across all pastry stations

**Team Development & Culture Building**

• Recruit, mentor, and develop a high-performing pastry team, fostering a collaborative culture of learning and innovation
• Conduct regular training sessions to enhance technical skills, service orientation, and professional development
• Provide ongoing coaching and support aligned with departmental goals and individual career aspirations
• Build a positive, inclusive team environment that encourages creativity, accountability, and mutual respect

**Financial & Inventory Management**

• Manage pastry department budgets and control food and labor costs in alignment with organizational financial objectives
• Oversee sourcing, purchasing, and inventory management with a focus on quality, sustainability, and cost efficiency
• Collaborate with the Executive Chef and Finance team on monthly forecasting, reporting, and financial planning
• Develop vendor relationships and negotiate contracts to secure premium ingredients at competitive prices

**Guest Engagement & Brand Representation**

• Actively engage with guests during key dining events and special occasions to gather feedback and ensure satisfaction
• Collaborate with Food & Beverage and Marketing teams on promotional initiatives, seasonal concepts, and social media content
• Serve as an internal and external ambassador for our pastry vision, contributing to our culinary reputation in the Baghdad market
• Respond thoughtfully to guest feedback and use insights to continuously refine offerings and enhance service quality

**Service Excellence & Hospitality**

• Champion a culture of culinary excellence and intuitive service across the pastry team
• Establish and enforce clear service standards, ensuring all team members consistently deliver exceptional hospitality
• Lead by example, demonstrating professional demeanor and personal presentation that reflects our brand values
• Ensure every guest interaction exceeds expectations and reinforces our commitment to quality

**Sustainability & Responsibility**

• Champion sustainable practices within the pastry department by sourcing locally sourced and organic ingredients where possible
• Implement waste reduction initiatives and eco-friendly practices in all pastry operations
• Collaborate with suppliers to identify and implement green initiatives aligned with organizational sustainability commitments
• Educate the team on sustainable practices and foster environmental responsibility

**Compliance & Safety**

• Ensure strict adherence to all health, safety, and sanitation standards, as well as compliance with local Baghdad regulations
• Maintain a safe working environment for all employees, including comprehensive food safety protocols and emergency procedures
• Conduct regular safety training and ensure all staff are properly trained in emergency protocols and health standards
• Document and report on compliance metrics and safety performance

**Experience**

• Minimum 5-7 years of proven leadership experience in luxury pastry operations, ideally within five-star hospitality or resort environments
• Demonstrated success leading high-performing pastry teams across multiple outlets and culinary concepts
• Extensive experience in menu innovation, guest experience delivery, cost management, and operational execution
• Proven track record managing complex pastry kitchens with high-volume service demands
• Experience working in diverse cultural environments and adapting culinary concepts to local preferences (preferred)
• Pre-opening or launch experience in new culinary operations (preferred)

**Education & Certifications**

• Degree in Culinary Arts, Hospitality Management, or a related discipline from an accredited institution
• Advanced pastry techniques certification or formal training in luxury patisserie
• Chocolatier certification or specialized pastry training (preferred)
• Certifications in business administration, Food & Beverage management, or nutrition and sustainability (preferred)
• Food safety and HACCP certification or equivalent training

**Skills & Core Competencies**

• Creative Visionary: Exceptional passion for pastry artistry with the ability to design trend-driven, innovative menus that blend flavor, form, and storytelling
• Strategic Leadership: Skilled at building empowered, agile teams and leading effectively through both stability and organizational change
• Guest-Centric Mindset: Sharp attention to detail with an unwavering commitment to delivering exceptional guest experiences
• Business Acumen: Strong grasp of food costing, margin optimization, budgeting, vendor management, and financial planning
• Operational Dexterity: Effective at managing multiple kitchens and high-volume service with consistent excellence and efficiency
• Collaboration & Communication: Strong interpersonal and communication skills to work cross-functionally with culinary, marketing, and Food & Beverage teams
• Sustainability Mindset: Familiarity with eco-conscious sourcing, waste reduction, and wellness-forward food philosophies
• Adaptability & Resilience: Comfortable navigating complex environments, balancing creative freedom with operational structure and local considerations
• Problem-Solving: Analytical and decisive approach to identifying challenges and implementing effective solutions
• Technical Proficiency: Competency with kitchen management software, menu engineering tools, and standard productivity applications
• Quality Assurance: Meticulous attention to consistency, presentation, and adherence to quality standards across all pastry offerings
• Motivational Leadership: Ability to inspire, develop, and retain talented team members while fostering a positive work culture

**Language & Cultural Competencies**

• Excellent reading, writing, and oral proficiency in the English language
• Ability to speak Arabic or basic understanding of local languages is a significant advantage
• Cultural awareness and sensitivity to local culinary traditions and preferences in Baghdad

**Personal Attributes**

• Professional demeanor and high standards of personal presentation
• Resilient, organized, and goal-oriented approach to work
• Inclusive and empathetic leadership style
• Transparent and ethical in all professional dealings
• Flexible and adaptable to changing business needs and market conditions