- Full-Time
- Permanent
- Rooms
- Accor Apartments & Realty
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Mount Joy Parade, 3232, Lorne, AUS
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Req-57721
Executive Housekeeper
Mantra Lorne is located in the coastal town along the Great Ocean Roan is spread across 12 acres of landscaped gardens, boasting undeniable beachfront accommodation offering heritage hotel rooms and modern one and two bedroom apartments. The Larder, on-site restaurant, offers daily breakfast, lunch, and dinner, all crafted from locally sourced ingredients.
Proudly housing the largest residential conference venue in regional Victoria, Mantra Lorne can host groups of up to 600 guests for bespoke corporate and private events.
There is plenty to do in your down time, from exploring waterfalls, shipwrecks and bushwalking; to having a game of tennis or golf; immersing yourself in art exhibitions and markets; to simply relaxing on the beach enjoying the afternoon sun.
Perks of joining Mantra Lorne
- Onsite accommodation available in shared facilities for a weekly fee (upon availability)
- Complimentary access to gym and pool, surfboard hire, and local discounts, including massages and surfing lessons
- Live and work by the beach in Victoria's oldest guest house and largest regional conference venue
- Travel the world with access to heavily discounted staff rates through Accor
Purpose
As the Executive Housekeeper, you play a pivotal role with an unwavering commitment to maintaining the highest standards of cleanliness. You will lead a team of skilled individuals to collectively create an amazing first impression for our guests - one of comfort, cleanliness and safety that sets the tone throughout their entire stay.
Primary Responsibilities
- Oversee the daily operations of the entire housekeeping department
- Implement cleaning standards and foster productivity, motivation, and professional growth among all Housekeeping Team Members
- Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses
- Adhere to compliance with chemical safety and Occupational Health & Safety regulations; ensure that all team members follow safety protocols
- Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards
Skills & Experience
- Demonstrate an exceptional eye for detail and possesses prior leadership experience in housekeeping
- Exhibit outstanding communication, interpersonal, and time management abilities, coupled with a friendly and approachable demeanour
- Display quick thinking and adaptability to ensure seamless daily operations
- Balance effective leadership with a collaborative team spirit, actively engaging in hands-on support to ensure the team's success
- Able to accommodate a flexible schedule, including mornings, evenings, weekends, and public holidays as required
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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