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  1. Full-Time
  2. Permanent
  3. MOVENPICK
  4. Rooms

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Mövenpick Sharm El Sheikh, Sharm El sheikh, Egypt

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REF49169I

Executive Housekeeper

Region

MEA SPAC



Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

We are seeking an experienced and detail-oriented Executive Housekeeper to join our luxury resort in the beautiful Sharm El Sheikh, Egypt. As the leader of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness, hygiene, and guest satisfaction throughout our property.

  • Oversee all housekeeping operations, including guest rooms, public areas, and back-of-house spaces
  • Develop and implement efficient cleaning procedures and quality control measures
  • Manage, train, and motivate a large team of housekeeping staff
  • Create and maintain staff schedules to ensure optimal coverage and efficiency
  • Conduct regular inspections to ensure all areas meet our exacting standards
  • Manage inventory, supplies, and equipment, ensuring cost-effective operations
  • Collaborate with other departments to enhance guest experience and resolve issues promptly
  • Implement and maintain health and safety protocols in line with local regulations and international standards
  • Prepare and manage departmental budgets, controlling costs while maintaining quality
  • Handle guest complaints and special requests with professionalism and efficiency
  • Stay updated on industry trends and implement innovative housekeeping practices
  • Ensure environmental sustainability in housekeeping operations

Qualifications

  • Bachelor's degree in Hospitality Management or related field
  • Minimum of 5 years of experience in luxury hotel housekeeping management
  • Excellent written and verbal communication skills in English
  • Proven leadership abilities with experience managing large teams
  • Strong organizational and time management skills
  • Proficiency in MS Office suite, particularly Excel, Word, and PowerPoint
  • In-depth knowledge of cleaning techniques, products, and equipment
  • Experience in budget management and cost control
  • Excellent problem-solving and decision-making skills
  • Strong customer service orientation with a focus on exceeding guest expectations
  • Ability to work effectively in a fast-paced, multicultural environment
  • Knowledge of health, safety, and hygiene regulations in the hospitality industry
  • Physical stamina to perform regular property-wide inspections
  • Flexibility to work varying shifts, including weekends and holidays
  • IEHA (International Executive Housekeepers Association) certification is a plus

Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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