- Full-Time
- Permanent
- FAIRMONT
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
Fairmont Olympic Hotel - Seattle, Seattle, United States
__jobinformationwidget.freetext.ExternalReference__
REF47957E
Event Sales and Services Coordinator
Region
Luxury & Lifestyle
Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle.
At Fairmont Olympic Hotel, every guest interaction has the potential to create a lasting impression. As an Event Sales and Services Coordinator, you’ll play an integral role in representing our brand by providing warm, anticipative service in-person and over the phone. Your ability to coordinate and support our event sales and services team will help ensure our guests have memorable experiences from the very first interaction.
Summary of Responsibilities
Reporting to the Director of Event Sales & Services, your responsibilities will include, but are not limited to:
- Administrative Support: Assist the Event Sales & Services team by creating proposals, processing contracts, billing, and responding to sales leads and function space inquiries.
- Sales Inquiry Management: Handle inquiries from prospective clients via phone, email, and sales booking platforms.
- Planning & Reporting: Organize daily, weekly, and monthly tasks and generate relevant reports.
- Hotel Site Tours: Conduct and coordinate tours to showcase Fairmont Olympic’s unique venues and services.
- Event Coordination: Manage wedding and social event courtesy blocks, provide rate quotes, and respond to guest requests.
- Information Management: Collaborate closely with the Event Sales, Event Services, and Sales Managers to gather and verify information for events and conferences.
- Guest Assistance: Inform guests about hotel facilities, services, and hours of operation with a welcoming attitude.
- Booking Management: Accurately and efficiently track, record, and manage event bookings.
- Internal Event Planning: Assist in planning and coordinating all internal hotel events.
- Project Management: Prioritize and manage multiple projects daily, working across multiple email inboxes.
- Creative Presentation Development: Design and prepare visually appealing menu presentations for clients.
- Supply Management: Monitor and order necessary supplies for event operations.
- Professional Service: Deliver consistent, friendly, and engaging service in all interactions.
- Timely Response: Respond to internal and external requests promptly, within 24 hours.
- Team Collaboration: Foster effective working relationships with the event sales and services team and supporting departments.
- Special Projects: Handle additional projects as assigned while following all department policies, procedures, and service standards.
- Safety Compliance: Adhere to all safety policies and procedures.
- Experience: Prior customer service experience with a genuine passion for hospitality required. Experience as a Front Desk Agent, Event Coordinator, or in Reservations is preferred.
- Technical Skills: Knowledge of Property Management Systems and Passkey preferred; proficiency in Microsoft Windows applications (especially Excel) required.
- Typing Ability: Must be able to type a minimum of 25 words per minute.
- Organizational Skills: Strong organizational and time-management skills, with the ability to prioritize tasks.
- Problem Solving: Excellent attention to detail and problem-solving abilities.
- Communication Skills: Excellent verbal and written communication skills.
- Adaptability: Ability to work well under pressure in a fast-paced environment, managing multiple tasks.
- Teamwork and Independence: Ability to work both independently and as part of a team.
- Guest Service Focus: Ability to remain calm, courteous, and focused on guest needs at all times.
- Reliability: Highly responsible and reliable.
Physical Aspects of Position (include but are not limited to):
- Frequent sitting throughout shift
- Occasional kneeling, pushing, pulling, lifting, walking, and standing
- Occasional climbing of stairs, ladders, and ramps
All your information will be kept confidential according to EEO guidelines.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
We are an equal opportunity employer. All offers contingent on background check and E-Verify.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
SLS South Beach Miami, Miami Beach, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Miami Beach
Job Category
Sales & Marketing
Description
Job Purpose:Under the guidance of the Director of Sales and Marketing, the Special Events Manager is responsible for the establishment of new accounts and maintaining existing relationships with corpo
Reference
522fbc04-70a5-42be-8f4e-09bc2fc14adc
Expiry Date
01/01/0001
Salary
Location
ibis Bordeaux Lac, Bordeaux, France
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bordeaux
Job Category
Sales & Marketing
Description
Votre mission En tant que Revenue Manager Multi-Hôtels, vous jouerez un rôle clé dans la performance commerciale de plusieurs hôtels. Vous serez le stratège du revenu, garantissant une optimisation c
Reference
7fd32c99-5ea2-4d54-a511-158ba95a4677
Expiry Date
01/01/0001
Salary
Location
Mercure Nairobi Upper Hill, Nairobi, Kenya
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Nairobi
Job Category
Sales & Marketing
Description
Develops new business for the hotel and maintain business relationship with potential and existing accounts. • Performs duties within the framework defined by the chain and hotel norms and by interna
Reference
039cfe65-2496-466c-92bd-f6b3cbf7ba69
Expiry Date
01/01/0001
Salary
Location
Pullman São Paulo Guarulhos Airport, Guarulhos, Brazil
Experience Level
Director
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Guarulhos
Job Category
Sales & Marketing
Description
Maximizar as receitas e resultados do hotel através de definição e implementação de estratégias de precificação e disponibilidade, assim como a gestão das ferramentas e processos de RM. Reporta diret
Reference
17a151db-80ea-4b5b-883c-fc5418499405
Expiry Date
01/01/0001
Salary
Location
Mercure Szczyrk Resort (opening summer 2024), Szczyrk, Poland
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Szczyrk
Job Category
Sales & Marketing
Description
Mercure Szczyrk Resort poszukuje dynamicznej i zmotywowanej osoby na stanowisko Koordynator Sprzedaży Grupowej, Administracji i Rozliczeń W związku z rosnącymi potrzebami naszego działu sprzedaży oraz
Reference
d6411195-4f01-4a06-90f8-2a44e8551a29
Expiry Date
01/01/0001
Salary
Location
Raffles Grand Hotel d'Angkor, Krong Siem Reap, Cambodia
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Krong Siem Reap
Job Category
Sales & Marketing
Description
To develop sales activities to achieve maximum sales of hotel to current and prospective customers providing a mix of strategic and tactical solutions in a business-to-business selling environment.The
Reference
5c81ff4c-e95c-41ec-acb3-2eb37b362675
Expiry Date
01/01/0001
Salary
Location
Novotel London Excel, London, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
London
Job Category
Sales & Marketing
Description
Novotel & Ibis London ExCeL are looking for a Sales Coordinator to join and support their Sales team. Talking to people does not scare you? Knowing your property by heart is a piece of cake? Then join
Reference
2824b997-ddd4-486e-8bde-273b6a5c9c90
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Bengaluru at Gopalan Mall, Bengaluru, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bengaluru
Job Category
Sales & Marketing
Description
Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.Establish and maintain relationships with all the current and prospective custo
Reference
4f087bbe-a9c8-4b8f-ab72-1470b6ef0d77
Expiry Date
01/01/0001
Salary
Location
Grand Hôtel Roi René Aix-en-Provence Centre - MGallery, Aix-en-Provence, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
Aix En Provence
Job Category
Sales & Marketing
Description
VOS MISSIONS :Animer et développer de la communication interne et externeCréer des supports de communication divers et diffuser les présentations, flyers, affiches, newslettersCréer des supports dans
Reference
0fc14af4-3b0e-438c-b057-15b4ceebf5b8
Expiry Date
01/01/0001
Salary
Location
Pullman Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Sales & Marketing
Description
MAIN RESPONSIBILITY Assisting the Sales and Revenue team in the daily tasks to reach the target and ensure the correct distribution of our hotels on the various Distribution platforms;Process all rese
Reference
43b37082-dd02-40c6-8ad2-db7f3bde443d
Expiry Date
01/01/0001