Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
Food & Beverage Manager
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Opportunity to develop your talent and grow within your property and across the world!
What you will be doing:
• Provide a hands on approach to the Restaurant operations.
• Ensure that Multi Skilled Team personnel provide the highest standard of customer care.
• Ensure that all food and bar outlets are adequately staffed.
• Ensure that regular performance reviews are being completed in line with company guidelines.
• Drive conference standards and ensure that company guidelines and Standard Operating procedures are adhered to.
• To ensure that all departments under your control have a rolling programme of customer service training for both the management and staff.
• Provide training to all Multi Skilled Team Members.
• To be pro-active in driving both sales and profits within all food and beverage outlets.
• To become an ambassador for the companies Health and Safety regulations, ensuring that all staff are fully compliant in their respective departments.
• Ensure that all of the departments under your control are completing their operational equipment stocktakes and that records are maintained.
• Maximise Food and Beverage controls and ensure G.P. is within company requirements. To achieve budgeted cost of sales for food and liquor and to ensure that there are no stock deficits.
• Alongside the Operations/General Manager you will accept full responsibility for the food and liquor stock holding here at the hotel ensuring that losses do not occur. You must put preventative procedures in place to ensure that stocks are consistent. Stock levels will be measured by the period end stocktake.
• Recruitment and Selection of Multi Skilled staff in liaison with the Operations/Hotel General Manager.
• To promote best practice through motivating staff and good employee relations.
• To ensure that all personnel handling cash are trained and are familiar with the required accounting and company procedures.
• To liaise with the front office and accounts department.
• To ensure that current Food and Beverage operational systems are being maintained.
• To work as a part of the Duty Management Team and ensure that you’re Supervisors are fully competent and trained in the Duty Management procedures.
• Attend bi-monthly strategic/planning meetings with the General Manager.
• To understand and ability to adhere to infection control, health & safety/COSHH guidelines.
Qualifications
Your experience and skills include:
Service focused personality is essential and previous leadership experience required
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance
