- Full-Time
- Permanent
- RAFFLES
- Rooms
__jobinformationwidget.freetext.LocationText__
Raffles Jaipur, Jaipur, India
__jobinformationwidget.freetext.ExternalReference__
REF65635Y
Duty Manager
Region
Luxury & Lifestyle
Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
Who we are looking for?
We are looking for people who enjoy fun and laughter at work and are excited about a new brand and the company's amazing future growth and development opportunities. Someone who loves working as part of a team, who embodies integrity and compassion, can adapt to change in a fast-paced environment, enjoys exploring new things beyond the tried and tested and is driven by success.
What Will You Do?
- Coaches, counsels and disciplines team members providing constructive feedback to enhance performance.
- Maintain complete knowledge at all times of:
- All hotel features/facilities/services, hours of operation.
- All room types, numbers, layout, decor, appointments and location.
- All room rates, special packages and promotions.
- Daily house counts and expected arrivals/departures/VIP’s.
- Room availability status for any given day.
- Scheduled in-house group activities, locations and times.
- All hotel and departmental policies and procedures/ LQA and Forbes Standards.
- When on Overnight Shift, proceeds Night Audit, prepares and save/send all necessary reports as requested, checks and searches arrivals’ profiles and input in Opera, and prepares Mondrian Hotel News for all departments.
- Monitor check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process guests efficiently.
- Maintain positive guest relations at all times.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and at whatever time of day.
Knowledge and Skills
- Experience: Minimum 1-2 years experience as a Duty Manager, preferably in a luxury hotel
- Proficiency in using PMS Opera and other relevant software applications.
- Language Skills: Excellent communication skills in both English and Chinese as a priority. Additional language skills are an advantage.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont Le Manoir Richelieu, La Malbaie, Canada
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
La Malbaie
Job Category
Rooms
Description
Veiller à la productivité des préposés, répartir les tâches et assurer un suivi rigoureux des demandes.Renforcer les standards de qualité par des inspections régulières et des formations ciblées.Prépa
Reference
0173ec7e-c3cf-40b7-af8b-849d1a64a1de
Expiry Date
01/01/0001
Salary
Location
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Lake Louise
Job Category
Rooms
Description
At Fairmont Hotels & Resorts all guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Reservations Agent, wher
Reference
3c18598d-8dd2-4cab-824e-792c59a6d865
Expiry Date
01/01/0001
Salary
Location
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Wailea-Makena
Job Category
Rooms
Description
As a Villa Attendant, your attention to detail will make our guests feel special by maintaining a comfortable and inviting stay as they gather and relax in our two- and three-bedroom luxury oceanside
Reference
8c94f110-58b0-4d70-aee6-5ffafc7fab43
Expiry Date
01/01/0001
Salary
Location
Novotel Itu Terras de São José Golf & Resort, ITU, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
ITU
Job Category
Rooms
Description
Responder pela área de Governança, envolvendo organização, limpeza e conservação dos apartamentos e das áreas públicas do hotel (social e serviço), orientando equipe, priorizando e distribuindo tarefa
Reference
c6330d45-60ac-4ec3-ac20-a455772623d7
Expiry Date
01/01/0001
Salary
Location
Sofitel Chicago Magnificent Mile, Chicago, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Chicago
Job Category
Rooms
Description
Joy in each extraordinary experienceNight AuditorBe ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We wil
Reference
5fcd7849-e42d-4e6d-8685-bbec102f4e03
Expiry Date
01/01/0001
Salary
Location
MERCURE AIX EN PROVENCE LA DURANNE GARE TGV, Aix-en-Provence, Bouches-du-Rhone
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Nous recherchons pour notre hôtel Mercure Aix en Provence La Duranne un(e) Réceptionniste Tournant F/H, en CDI 39H. Le poste est à pourvoir immédiatement. Une expérience chez Accor et du logiciel O
Reference
ZYEXW384
Expiry Date
01/01/0001
Salary
Location
Raffles Boston, Boston, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Boston
Job Category
Rooms
Description
As a Porter, your passion for the property, and your respect for our guests’ belongings will ensure that our guests feel welcome as soon as they arrive. A Porter is responsible for timely delivery of
Reference
8d4dbd69-feeb-4624-a184-9493fce24368
Expiry Date
01/01/0001
Salary
Location
The Rimrock Resort Hotel Banff, Banff, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Banff
Job Category
Rooms
Description
As the first and last impression for our guests, Bellhops are responsible for creating a positive guest experience through welcoming, knowledgeable, and helpful service. The Bellhop is responsible fo
Reference
439c2832-a49f-4ea9-acf1-984e43703933
Expiry Date
01/01/0001
Salary
Location
Raffles Jaipur, Jaipur, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Jaipur
Job Category
Rooms
Description
Manage and supervise all tasks of his/her staff to ensure guests receive prompt, cordial attention and personal recognitionEnsure repeat guests and other VIPs receive special attention and recognition
Reference
8fd7e3d8-507f-4128-b447-4ecb3a28c4cc
Expiry Date
01/01/0001
Salary
Location
Fairmont Pittsburgh, Pittsburgh, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Pittsburgh
Job Category
Rooms
Description
What You Will Be Doing: Ensure all House Attendant responsibilities and departmental standards are metMaintain inventory in the Housekeeping closets; including pick-up and distribution of clean linen,
Reference
e712eab0-c387-4ee1-bbeb-7abaaf867cd7
Expiry Date
01/01/0001