- Full-Time
- Permanent
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
Novotel London Excel, London, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF46342C
Night Auditor
Region
Europe and North Africa
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Our mission at Novotel London Excel is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
As our next Night Auditor, you…
Are the ‘face of Novotel London Excel’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
Assist in the general running of the hotel at night and support other departments to set up for the next day.
Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.
Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.
You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
A little more information:
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
By joining us as a Night Auditor, you will become part of a friendly team of 16 talents. Our hotel offers 257 rooms, 13 fully equipped meeting rooms, a Gym with sauna and steam room, parking area, and the Upper Deck Restaurant and bar with view on the river and the Excel Exhibition Centre.
To ensure you can best welcome and care for our guests you will need to be fluent in English and have sufficient experience in a customer service role.
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Ready to discover more? Get in touch with us. We would love to hear from you.
- Prior experience working with Opera or a related system is preferable
- Fluency in English
Similar or equivalent experience preferred.
Telephone and guest relations etiquette and skills.
Must have the Right to Work in the UK
What will you get?
Having great people involves great rewards! As an employee of Accor, you will be part of a world leading hospitality brand, offering many other perks such as:
- Pension Scheme
- Service Charge
- A Discount Card to be used in Accor Hotels Worldwide
- Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
- Training & Development
- Additional holidays with service
- Recommend a friend scheme
- Employee Advisory Service
- ... And much more !
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN USRelated jobs
Salary
Location
Novotel Paris Centre Tour Eiffel, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Temporary
Locations
Paris
Job Category
Rooms
Description
Contrat à durée déterminée de 1 anMissions principales• Assurer le nettoyage et la mise en ordre des chambres, des salles de bain et des parties communes dans le respect des règles d'hygiène et de pro
Reference
e56cc958-e0c8-4fc9-97e6-360a994267f2
Expiry Date
01/01/0001
Salary
Location
Mövenpick Doha, Doha, Qatar
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Doha
Job Category
Rooms
Description
Position Overview:Mövenpick Hotel Doha is seeking an Assistant Front Office Manager to oversee and optimize the daily operations of our Front Office department. Reporting directly to the General Manag
Reference
2945ac76-bedc-4de6-af32-8b4fa3e89fb7
Expiry Date
01/01/0001
Salary
Location
ibis Milano Centro, Milan, Italy
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Temporary
Locations
Milan
Job Category
Rooms
Description
L’hotel Ibis Milano Centro è alla ricerca di un portiere notturno (M/F) affidabile e attento ai dettagli. Se sei un persona responsabile e hai una passione per l'ospitalità, questa potrebbe essere l'o
Reference
6a696d35-0ec8-4aea-a776-cec3bf9a8b1f
Expiry Date
01/01/0001
Salary
Location
ibis Milano Centro, Milan, Italy
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Milan
Job Category
Rooms
Description
We are looking for one receptionist to welcome our guests at Ibis Milano CentroAs the first point of contact for our hotel, the receptionist will play a crucial role to impact positively our guest. If
Reference
57c8824c-dfb6-4e25-b1de-1d18c6f8369c
Expiry Date
01/01/0001
Salary
Location
, Doha, Qatar
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MONDRIAN
Job type
Permanent
Locations
Doha
Job Category
Rooms
Description
The PositionTo provide accurate information concerning hotel facilities, venues and functions and to handle all guest inquiries.KEY ROLES & RESPONSIBILITIESAssist guests with all inquiries, both hotel
Reference
1e851c0f-eba0-4868-bcb9-4cade97fe194
Expiry Date
01/01/0001
Salary
Location
Novotel Newcastle Airport, Newcastle upon Tyne, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
Main purpose of job:As a Housekeeping Team Supervisor your role is highly responsible for keeping rooms and other areas clean, neat and organised in the hotel.You will provide good customer service wi
Reference
8002d6db-b8b5-42b4-8163-1884ae63e6aa
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Paris Porte d'Orléans, Montrouge, France
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Montrouge
Job Category
Rooms
Description
Le service d'hébergement du Mercure Paris Porte d'Orléans est à la recherche de son/sa futur(e) Réceptionniste Tournant H/F/X en CDI temps plein.Tu es motivé(e), dynamique, innovant(e) et créatif(ve).
Reference
25c5e04e-fe98-4187-9dac-f1a20a8a3b42
Expiry Date
01/01/0001
Salary
Location
Novotel Newcastle Airport, Newcastle upon Tyne, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
Job SummaryTo lead, manage and supervise the Housekeeping Assistants to ensure the hotel achieves the standards required.To provide a high standard of cleaning and laundry.Ensure that furniture is pol
Reference
8ddda55b-d1d8-42d0-a192-4ca9deb9ea1f
Expiry Date
01/01/0001
Salary
Location
ibis Brussels Airport, Diegem, Belgium
Experience Level
Associate
Job Schedule
Part-Time
Brands
IBIS
Job type
Temporary
Locations
Belgium
Job Category
Rooms
Description
Reception Agent-Student First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorab
Reference
ed17c6dd-140b-4875-b31b-49ce6f3b8dc3
Expiry Date
01/01/0001
Salary
Location
Pullman Melbourne Albert Park, Albert Park, Australia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Albert Park
Job Category
Rooms
Description
About the Role!The Pullman & Mercure Melbourne Albert Park Front Office team are seeking a proactive, experienced and committed Night Manager to lead our Night Front Office team.Reporting directly to
Reference
6d93c845-e7c5-4fcf-beaf-2c861ea6933f
Expiry Date
01/01/0001