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  1. Full-Time
  2. Permanent
  3. SWISSOTEL
  4. Rooms

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, Dubai, United Arab Emirates

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REF39702O

Duty Manager

Region

PM&E


This vacancy has now expired. Please see similar roles below...


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

As Duty Manager, your key responsibilities include:

  • Provide efficient, friendly and professional service to all guests.
  • Delivering the best Guest Experience
  • Attention to detail in order to ensure a luxurious environment for all guests
  • Effective supervision of all guest arrivals and departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
  • Ensure the safety and security of Hotel Guests and their property whilst staying at the Hotel
  • Cover Duty Manager shifts as required, including weekends and public holidays, as well as the occasional night manager shift.
  • Excellent leadership skills, confident to train new team members. effectively in department and hotel operations.
  • Lead by example guiding the team through active use of Accor values and code of conduct.
  • Deputies in the absence of the Front Office Manager.

Qualifications

  • Previous experience in a similar role, preferably within a 5 star luxury environment
  • Excellent communications skills, both verbal and written
  • Familiarity with luxury service standards is a plus
  • Willingness to work weekends and public holidays as part of the job role
  • Experience with Opera Cloud and Micros

Additional Information

Swissotel Al Murooj Dubai, a Resort-style hotel cleverly combining hotel and apartment-style accommodations at the heart of Dubai’s city center.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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