- Full-Time
- Permanent
- FAIRMONT
- Talent & Culture
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FAIRMONT HANOI, Hanoi, Vietnam
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REF57577M
Director, Talent & Culture (Pre-opening) Fairmont Hanoi
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Join us in the opening of our Fairmont property in Vietnam!
The Fairmont Hanoi will open in the Vietnamese capital before year end of 2025, making it the first Fairmont brand in the country. The 241-room luxury hotel will take design inspiration from the art of lacquer with the traditional colours of Vietnam, the Indochinese style from the French colonial period, and draws motifs from Vietnam’s dynasties. Positioned as an urban resort, our guests will be able to enjoy a very special and unique range of offerings such as eight dining and bar venues including a rooftop terrace, as well as two indoor and outdoor swimming pools, an extensive gym and an entire floor of wellness spa and bathhouse. For corporate and social groups, the Fairmont Hanoi will offer three ballrooms, the largest being a 1,100m2 grand ballroom as well as nine meeting rooms, making it an outstanding destination for meetings, conferencing and events. The Fairmont Hanoi is set to become the social epicentre of Hanoi!
Reporting to the General Manager, the Director of Talent and Culture will spearhead the development and execution of strategic talent & culture initiatives to foster a dynamic and inclusive workplace. This role is pivotal in ensuring that the hotel attracts, retains, and develops top talent while maintaining a culture of excellence, engagement, and growth. The Director will assess organizational needs, develop and implement talent & culture solutions in employee relations, compensation, benefits, recognition, administration, and colleague wellness.
Leadership & Strategy Implementation:
- Strong knowledge on local legislation and employment
- Lead and oversee daily operations of the Talent & Culture Department.
- Manage performance and development of the Talent & Culture team members
- Play a pivotal role in implementing the hotel’s Talent & Culture strategy.
- Assess organizational needs and develop aligned human resource solutions.
- Manage all talent systems and provide support and training to T&C and operational teams
Employee Relations and Workplace Culture:
- Ability to attract and retain our talent, with responsibility to onboard and welcome all our new Heartists for the pre-opening for this amazing new property into the Fairmont family - Our first Fairmont in Vietnam.
- Promote positive colleague relations through open communication, trust, mutual respect, and a fun work environment.
- Assist departmental leaders and senior managers in developing action plans to address issues identified in colleague feedback.
Compensation and Benefits:
- Oversee compensation, benefits, recognition, and administration programs.
- Implement strategies to enhance colleague wellness.
Budget Management:
- Effectively manage the annual Talent & Culture budget.
- Balance operational, administrative, and colleague needs.
Policy and Safety Compliance:
- Follow departmental policies and procedures.
- Adhere to all safety policies.
- Local knowledge and experience in Vietnamese employment legislation and regulations.
- Pre-opening experience would be highly advantageous.
- Proven experience in a senior HR role, ideally within the luxury hospitality industry, in large scale operations.
- Strong leadership skills with the ability to manage and motivate a team.
- Excellent interpersonal and communication skills.
- In-depth knowledge of HR strategies, compensation and benefits, employee relations, and wellness programs.
- Ability to develop and implement effective HR solutions aligned with organizational goals.
- Strong budget management skills.
What is in it for you:
- Employee benefit card offering discounted rates at Accor properties worldwide
- Complimentary duty meal
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility & Sustainability activities
Our Commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Note: Must already be legally entitled to work in Thailand to be considered for the position
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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YOUR PASSION SHINE
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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