Director of Sales & Marketing

The Movenpick Hotel Waad Al Shamal is a luxury  5-star hotel located in the stunning Northern Province of Saudi Arabia. Boasting a total of 243 rooms, guests can indulge in unparalleled comfort and opulence during their stay. The hotel offers a wide range of amenities, including five exquisite food and beverage venues, providing guests with a diverse culinary experience. For those in need of professional spaces, the hotel features 18 expansive meeting rooms, perfect for hosting conferences, workshops, or other corporate gatherings. Additionally, the hotel offers large banqueting facilities, making it an ideal venue for grand celebrations and events. 

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

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Implement a successful solicitation strategy to targeted guests in order to meet and/or exceed revenue goals.

Direct all sales activities to meet revenue goals and ensure of implementing standards in all related tasks assigned to, in addition to achieving team work goals and increase employee’s satisfaction index with clear development plan for each and every one in the team

ESSENTIAL FUNCTIONS

• Monitor and oversee the sales colleagues (direct reports, if any) on a day to day basis, monitoring sales action plans on a regular basis
• Actively promote an awareness of the customer’s requirements throughout the organization.
• Management of the top producing accounts within the segment ensuring that client visitations and entertainment target are met, focusing on high end suite business.
• Ensure that all relevant systems are updated with the client information, production and sales activities.
• Achieve and or exceed the monthly/quarterly and annually established sales targets.
• Handle all daily matters relating to sales operations.
• Continually evaluate the respective markets and their needs, comparing them with existing products and services.
• Recommend to the General Manager necessary sales action plans or procedure revisions to increase production of the various market segments.
• Assist the General Manager with the production of the annual Sales & Marketing Plans, hotel budgets along with the departmental performance plan in line with the team individual targets.
• Advise the General Manager regarding sales progress and booking trends in the respective market segments.
• Responsibility for all industry segments.
• Attends overseas sales trips and road show as required.
• Ensure measurable quality objectives are established and actively participate in review of these objectives (monthly/quarterly and annually).
• Provide constant coaching, counseling and discipline to colleagues to ensure that their capability to meet the needs of the customer and hotel.
• Determine the necessary competence for colleagues and provide the relevant training or other actions to satisfy these needs
• Monitor all incentive programs ensuring that all departments are fully briefed and aware of their roles and responsibilities with these programs.
• Achieve and exceed budgeted room nights and revenue goals annually.
• Utilize the marketing plan in order to uncover new and potential business.
• Ensure accuracy for forecasting of revenues with most updated information.
• Assist Sales/Catering/Convention services in obtaining necessary customer information and closing business, as requested.
• Participate in daily/weekly Revenue meeting, sales strategy meeting, pre-convention meetings

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Have a good understanding of the Lifestyle Hospitality sector.
• Must be able to speak, read, write and understand English and Arabic
• Must be able to read and write to facilitate the communication process.  
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.  There is minimal direct supervision.
• Extensive knowledge of sales skills, marketing and revenue management
• Ability to analyze data and establish appropriate action plans.
• Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including local.
• Bachelor’s Degree is required.
• Experience in Prior hotel sales with minimum 5 years in sales career path

What is in it for you:

Employee benefit card offering discounted Accor rates worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our corporate social responsibility activities