- Full-Time
- Permanent
- FAIRMONT
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
Fairmont Pittsburgh, Pittsburgh, United States
__jobinformationwidget.freetext.ExternalReference__
REF68016W
Director of Sales and Marketing
Region
Luxury & Lifestyle
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
What Is In It For You:
- Competitive salary and flexible benefit plans
- Opportunity for commissions
- Employee rates at Luxe Accor properties in North and Central America
- Learning programs through our Academies
- Opportunity to develop your talent and grow within our property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiatives
Summary of Responsibilities:
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
• Responsible for establishing all sales quotas, calls, referrals and revenue objectives as outlined in the budget and quarterly action plans for sales managers.
• Leads the development and execution of strategies, tactics and actions plans and ensures individual booking goals are met for all members on the team.
• Administers bonus and incentive programs.
• Maintains open communication with national sales and corporate sales office colleagues.
• Prepares weekly, monthly, quarterly and annual reports as required and analyzes external reports and resources to establish hotel’s market position (EG: STR report, competitive shopping report, etc.)
• Identifies opportunities to increase on-going and additional revenue streams and creates value by challenging existing processes, encouraging innovation and driving necessary change.
• Prepares and administers hotel’s budget and marketing plan to achieve total hotel revenue goals.
• Provides customer intelligence and evaluation of market & economic trends and adapts sales strategy to meet/exceed customer expectations, generates increased revenue and ensures competitive position in our marketplace. Communicates changes and potential revenue opportunities to leadership team.
• Ensures follow-up and actions plans to enhance guest satisfaction, EES & RevPAR
• Demonstrates leadership in Revenue Management, ensuring revenues/yields are achieved
• Coaches leaders of revenue-generating departments in developing effective revenue strategies and setting aggressive goals that will drive financial performance.
• “Hires the Best” for the property-based Sales and Marketing leadership team and provides on-going coaching, training and action plans to promote development of Managers and their direct reports.
• Supports team in managing wages and controllable expenses, such as advertising, promotions, travel expenses, operating supplies, etc.
• Identifies, develops and leads digital marketing plan with support of manager and agency to maximize return.
• Develops and leads Public Relations activities to ensure maximum results from combined sales and public relations activities and to co-ordinate activities and campaigns.
• Develops strong partnerships with local and external organizations to further brand/product awareness and advises brand and regional teams of brand growth opportunities.
• Takes an active role in regional tourism organizations and participates in sales activities both on and off-property.
• Other duties as assigned
Qualifications
• Five years hotel sales experience at a senior level required. Previous experience as DOSM an asset.
• Bachelors degree and/or Hotel Management degree an asset
• Demonstrated knowledge and experience in advertising and promotional activities.
• Exceptional communication and interpersonal skills and strengths in innovation, energy, and results-orientation.
• Strong Leadership skills and experience coaching and directing teams
• Creative, effective and passionate individual with a high level of professionalism and human relations abilities.
• Computer literacy in Microsoft programs, Opera, S&C/SFA experience and administration skills.
• Must possess a basic understanding of hotel accounting procedures.
Physical Aspects of Position (include but are not limited to):
- Constant walking and standing during shift
- May occasionally exert up to 25 pounds lift, carry, push, or pull objects
Visa Requirements: Must have proof of valid U.S. work authorization.
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont The Queen Elizabeth, Montreal, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Montreal
Job Category
Sales & Marketing
Description
Développement des affaires et performance commercialeDéfinir et appliquer des stratégies pour stimuler les revenus dans les segments consortia, agences de luxe et loisirs.Développer et gérer un portef
Reference
03dcbb85-5288-4661-a439-fa30c107cb20
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON SOUTHWARK, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Temporary
Locations
London
Job Category
Sales & Marketing
Description
What’s in it for you…Competitive salary25 days holidays (plus bank holidays) pro rata for the duration of your contract, eligibility to part take in the company discretionary bonus scheme, pension, pr
Reference
11964772-3b12-4e28-b6f1-9bd172c37065
Expiry Date
01/01/0001
Salary
Location
Novotel Amsterdam Schiphol Airport, Hoofddorp, Netherlands
Experience Level
Associate
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Hoofddorp
Job Category
Sales & Marketing
Description
Als Medewerker Reserveringen binnen Team NASA (Novotel Amsterdam Schiphol Airport) zet jij je samen met je collega’s iedere dag in voor een unieke en positieve gastervaring. Bij NASA zijn wij niet zo
Reference
2eeb2662-26fd-458a-a338-d3ec894e79bb
Expiry Date
01/01/0001
Salary
Location
Novotel Paris Centre Tour Eiffel, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
Afin de renforcer notre équipe, nous recherchons un-e Event Manager Sales & BanquetingSi tu as envie de relever des défis, nous te proposons de devenir :EVENT MANAGER au NOVOTEL PARIS CENTRE TOUR EIFF
Reference
d64342a4-6fc1-40f7-aa67-94f71b74559b
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON POBLENOU, Barcelona, Spain
Experience Level
Student
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Internship
Locations
Barcelona
Job Category
Sales & Marketing
Description
What you’ll do…Help keep multiple projects going at one time across programming and events, retail and product. development, social media and brand activations.Manage press and influencer databases an
Reference
5ca4e368-5c8b-429a-a28d-976300c24a47
Expiry Date
01/01/0001
Salary
Location
Mövenpick Marrakech, Marrakesh, Morocco
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Marrakesh
Job Category
Sales & Marketing
Description
Nous sommes à la recherche d’un(e) Agent de Réservation motivé(e) et orienté(e) service client pour rejoindre notre équipe au sein de l’Hôtel Mövenpick Mansour Eddahbi Marrakech. Dans ce rôle clé, vo
Reference
92a821bb-6486-46d8-b08b-852b5eeb15bc
Expiry Date
01/01/0001
Salary
Location
Sofitel Quiberon Thalassa sea & spa, Quiberon, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
France
Job Category
Sales & Marketing
Description
Vous souhaitez une expérience valorisante dans un établissement réputé situé dans un cadre incroyable ? Alors ne cherchez plus ! En effet, nous recrutons un(e) agent de réservation, professionnelle e
Reference
da69fb53-0791-437a-8701-4819bcdec9fa
Expiry Date
01/01/0001
Salary
Location
Mama Shelter Marseille, Marseille, France
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Apprenticeship
Locations
Marseille
Job Category
Sales & Marketing
Description
À Mama Marseille, on mixe les saveurs du Sud, la bonne humeur, les soirées qui bougent et un amour sans modération pour le bon contenu.🌶️ TA MISSION, SI TU L’ACCEPTES :Tu seras notre œil créatif, not
Reference
d0fc3a92-f170-4111-80e2-6394e34e9f8d
Expiry Date
01/01/0001
Salary
Location
Fairmont Jakarta, Jakarta, Indonesia
Experience Level
Director
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Jakarta
Job Category
Sales & Marketing
Description
Director of Revenue ManagementWe are seeking a visionary and analytical Director of Revenue Management to join our team at the five-star Fairmont Jakarta. As a key member of our leadership team, you w
Reference
35adde8d-70c3-419c-8f57-f2a0e1d495b8
Expiry Date
01/01/0001
Salary
Location
Raffles Singapore, Singapore
Experience Level
Executive
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Singapore
Job Category
Sales & Marketing
Description
The Marketing Communications Executive supports the development of all hotel collaterals as well as execute the hotel’s partnership programmes and heritage programmes, including supporting the marketi
Reference
2bbbfe0b-3ff8-4024-b0e1-a81b80ff8de1
Expiry Date
01/01/0001