- Full-Time
- Permanent
- SOFITEL
- Revenue Management & Pricing
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Sofitel Philadelphia at Rittenhouse Square, Philadelphia, United States
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REF69513R
Director of Revenue Management - Hybrid
Region
Luxury & Lifestyle
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS"
Company Description
Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele.
Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience. Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team!
We are seeking a highly qualified, service-minded leader responsible for increasing Sofitel Philadelphia's revenue and profitability!
Director of Revenue Management - Hybrid
Whats in it for you:
- Unlimited career development opportunities, both nationally and internationally. The sky is your limit!
- Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
- Give back through our Corporate Social Responsibility activities and local community based philanthropy.
What you will be doing:
- Develop and recommend strategies to maximize revenue generation and exceed goals including but limited to room product, segmentation mix and pricing.
- Implement, quantify, and revise strategies outlined and develop plans to improve performance.
- Compile data, analyze trends, and develop accurate weekly / period forecasts by expected deadlines.
- Manage the Reservations/Guest Relations department, inventory, property management, and revenue management systems including participate in the Executive Committee. Collaborate with Director of Sales and Sales departments.
- Provide managerial support to the Reservations/Guest Relations team and assist in the daily operational duties as needed. Assist in ensuring appropriate staffing levels are present and assist in recommendations to meet forecasted business volumes. Assist with office duties, coverage, paperwork, billing and attending interdepartmental meetings.
- Create and oversee transient rate plans and manage yielding of discount segments.
- Monitor pace and pickup. Adjust pricing across segments, products, and channels.
- Validate forecast, and provide analysis for weekly and monthly communication to owners on topics related to forecast, performance, and revenue strategies.
- Assist in developing annual budget and contribute in meeting/exceeding the overall hotel goals.
- Consistently offer leadership and service in a friendly, engaging and Luxury service culture standard that contributes positively to the team and Sofitel's Brand Vision and Mission.
- Asist in Maintaining employee morale and programs to maintain engagement in your team.
- Promote and lead a service driven, results driven work environment with effective SOP (Standard Operating Procedures) to drive up Guest Satisfaction scores.
Your experience and skills include:
- A passion for everything Hospitality and luxury customer service.
- Minimum of 3 years of previous Revenue Management in a luxury hotel setting preferred.
- Knowledge of hospitality sales, marketing and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations and yield management.
- Excellent oral and written communication skills.
- Excellent organization and time management skills.
- Proficient in Microsoft Office Suite.
- Proficient at statistical and competitive analysis.
- Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum and social skills.
- Ability to effectively analyze and use operational, financial, and marketing data to maintain and improve market share/penetration goals.
- Ability to work well under deadline pressure, develop and deliver effective presentations and adapt to a constantly changing market.
- Knowledge of Hotel Management System is an asset.
- A can-do, positive attitude that enables, empowers and inspires others.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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