Director of Revenue Management & E-commerce - Sofitel Legend The Grand Amsterdam

Join our legendary team and drive the commercial strategy for a new era of luxury hospitality in Amsterdam.

Sofitel Legend The Grand Amsterdam is one of the city’s most prestigious luxury hotels, where rich history meets modern French elegance. Housed in a former 15th-century convent and later Amsterdam’s City Hall, The Grand offers a truly unique setting in the heart of the city. With 178 luxury rooms and suites, award-winning restaurants and bars, serene gardens, and the indulgent Sofitel SPA, The Grand provides an unforgettable experience for both guests and team members.

We are seeking a visionary Director of Revenue Management & E-commerce who will take charge of shaping and executing our revenue and online strategy. A recognized industry leader with a proven network and deep expertise in luxury hospitality revenue strategy.

Your primary mission is to develop and direct our commercial strategy, anticipating market shifts and championing the hotel's long-term positioning after its major renovation (2026-2028).

You will also oversee all digital touch points along the guest journey, including OTAs, CTOs, M&E Platforms, Meta Search, GDS, and more. While deep e-Commerce or digital marketing expertise is not required, a willingness to grow into a leadership role in these areas will be fully supported with coaching and resources.

Key Responsibilities

• Shape and lead the hotel's commercial, revenue and digital guest experience strategy, aligned with post-renovation ambitions and Accor's global vision.
• Serve as a senior strategic partner and thought leader, representing Revenue Management at a management team level and with external networks.
• Maintain close ties with industry associations (e.g., HSMAI), university programs, or as a speaker/contributor in the field.
• Oversee pricing and distribution strategies across all platforms, including digital guest journey touch points (OTAs, GDS, Meta Search, etc.).
•  Lead the planning for the post-renovation repositioning of the hotel, ensuring a strong market presence.
• Conduct in-depth market, competitor, and performance analyses to guide strategic decisions.
• Strengthen the hotel's online visibility and digital performance to drive direct bookings and brand awareness.
• Collaborate cross-functionally with Sales, Marketing, and Operations to achieve revenue and positioning goals.

• At least 5 years of experience in Revenue Management within the luxury hospitality sector.
• Experience in e-commerce, digital distribution, and strategic market positioning.
• Strong network of industry contacts, and ideally a history of participation with leading associations (e.g., HSMAI), advanced education (eCornell or equivalent), or as a regular industry speaker/guest lecturer.
• Up to date with the latest revenue management tools, data analytics solutions, and technological developments in hospitality.
• Strong analytical, accurate, and commercially driven, with a visionary mindset.
• Excellent stakeholder management skills, particularly in working with corporate teams.
• Eligible to work in The Netherlands.
• Fluency in English; proficiency in Dutch is an advantage.

What we Offer:

• The opportunity to play a defining role in the transformation and future success of an iconic luxury hotel.
• A key position as a member of the hotel's management team.
• We offer a personalized bonus plan on top of a competitive salary, travel cost arrangements and 25 holiday days a year
• With ALL Heartists Card you receive worldwide discounts on overnight stays and more
• A discount of 50% in selected restaurants and bars in 4 or 5 star hotels in Amsterdam
• We find Corporate Social Responsibility very important. Our hotel as various active work groups like the CSR team and we have the highest Green Key certificate
• Employee discount at Health Club Jordaan
• After your onboarding period, you get to be the guest and experience our legendary service for yourself in our hotel with an overnight stay, free dinner and breakfast!

Would you like to know more about our hotel?

Sofitel Legend The Grand Amsterdam offers five-star luxury in a unique setting. Being part of Accor, a French hotel chain, enables us to combine the historical flair of the building with modern design, and luxurious service. For further details, feel free to check out our website and follow us on Instagram.

Should You have more Questions:

please contact Marilena Pediaditaki, Recruiter. Telephone number: 020-5553194 or email: marilena.pediaditaki@sofitel.com