- Full-Time
- Permanent
- Food & Beverage
- ACCOR
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Sofitel Al Hamra Beach Resort, Ras Al-Khaimah, United Arab Emirates
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REF63196D
Director of Restaurants
Region
Luxury & Lifestyle
- To ensure that each food and beverage outlet and banquet is managed successfully as an independent profit center.
- To ensure that each outlet is managed by a Management Team (Outlet Manager / Chef de Cuisine) who are totally accountable for their profitability.
- To co‑ordinate the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
- To monitor all costs and recommend measures to control them.
- To ensure that the Department Operational Budget is strictly adhered to.
- To ensure that all the outlets and banquet are managed efficiently according to the established concept statements.
- To ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
- To represent the Food and Beverage Department on the hotel's Executive Committee.
- To recruit and select Food and Beverage Heads of Department who are able to work within the decentralized management philosophy.
- To monitor service and food and beverage standards in all outlets and banquets.
- To work with the Outlet Managers, Banquet Manager and Director of Culinary to take corrective action where necessary.
- To handle all guest complaints, requests and enquiries on food, beverage and service.
- To establish a rapport with guests maintaining good customer relationship.
- To ensure that all Departmental Operations Manuals are prepared and updated.
- To co‑ordinate the formulation of the Annual Marketing Plan to establish a list of marketing activities in line with the compilation of the Annual Business Plan.
- To ensure that all Food and Beverage forms and reports are forwarded accordingly.
- To conduct monthly Food and Beverage Meetings.
- To conduct daily operations briefing with the Outlet Managers, Assistant Managers or Supervisors.
- To identify market needs for both, hotel guests and the local market.
- To monitor and analyze the activities and trends of competitive restaurants, bars and other hotel's banqueting departments.
- To ensure that all Outlet Management Teams and Catering Department are fully aware of market needs and trends and that their products meet these requirements.
- To respond to any changes in the Food and Beverage Department function as dictated by the industry, company and hotel.
- Must be an example of the Sofitel Values, Brand Standards, and a champion of appearance & hygiene guidelines.
- Implements guidelines, policies and procedures for those operating departments according to Sofitel Guidelines & Standards.
- Must apply the Sofitel Food & Beverage rituals.
- To train and develop Outlet Managers so that they are able to operate independently within their own profit centers.
- To ensure that each Outlet Manager plans and implements effective training programs for their Heartist with the Training Manager and Departmental Trainers.
- To develop departmental trainers and assign training responsibilities.
- To assign responsibilities to subordinates and to check their performance periodically.
- To conduct Heartist yearly performance appraisal.
- To identify and develop young talents within the organization for future potential growth into the group.
- To carry out quarterly, bi‑yearly, yearly inventory of operating equipment.
- To carry out any other reasonable duties as assigned by the Director of Operations.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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