Director of Events

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As the Director of Events, you will be assisting the Director of Sales & Marketing to achieve superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations.

• Consistently offer professional, friendly and engaging service.
• Manage all activity related to the Event Sales & Services Office; ensuring all service standards are followed.
• Ensure the Health & Safety standards, as well as departmental policies and procedures, are complied with.
• organization and supervision of assigned conventions and catering events; ensuring that group resumes, conference agendas, event orders, etc are prepared and distributed accurately and efficiently to ensure operational success.
• preparing annual budget for approval.
• developing annual business and marketing plans for the department.
• preparing monthly forecasts and departmental budgets, ensuring accuracy and achievement.
• Attend/lead necessary meetings within hotel that effect/are effected by the Event Sales & Services department.
• Plans and executes complex group events such a full or partial hotel buyouts as assigned by the reporting manager.
• Conduct any/all site inspections as required.
• Handle appropriate file workload; setting the example for departmental colleagues.
• Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business.
• Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department.
• Play active role in local community through associations, memberships and involvement.  Be an ambassador of the hotel within the local community.
• Handling departmental recruitment, hiring and onboarding of new team members
• Inspire high-performing multi-cultural, multi-generational teams that build the ACCOR Events talent pipeline.
•  Lead with ACCOR culture engaging with Team Members through direct and meaningful interactions.
•  Motivate and provide a work environment in which team members are productive.
•  Listen and respond to team members needs while having an open-door policy.
•  Manages group and interpersonal conflict effectively.

Your experience and skills include:

• 6+ years of hotel event planning experience required. 
• Positive and expert problem solver.
• Hospitality Business degree preferred. 
• Able to work in high-pressure environment.
• Creative and passionate about events and customer service
• Excellent interpersonal and communication skills; a team player/mentor