Director of Daylife and Nightlife

SLS Baha Mar welcomes you to an unforgettable journey where every moment is a testament to the art of hospitality. We are a playground for the mischievous, a haven for those seeking the allure of grandeur, and a place where you can truly feel alive. 

We have an exciting job opportunity to join our Food and Beverage team as a Director of Daylife and Nightlife at SLS Baha Mar, Nassau, The Bahamas.

JOIN THE ENNISMORE FAMILY TODAY!

The Director of Daylife and Nightlife Operations is responsible for overall Management of the Daylife and Nightlife venues at SLS Baha Mar. Ensuring quality of service and guest satisfaction is always the top priority. The Director of Daylife and Nightlife will also be responsible for working closely with the Marketing, Security, entertainment, VIP Services, and Promotions teams to ensure all events and initiatives are executed properly.

Duties & Functions:

• Directs and assists in the development of competitive promotional plans in order to increase business levels and sales.
• Assist in the development and maintenance of sales and promotion requirements
• Ensure that all operational systems and procedures are effective, efficient and in place for the operation of the venues
• Ensures that these systems and procedures are consistently applied throughout the venues by the management team
• Oversees and directs the seamless running of day-to-day operations
• Supports the delivery of outstanding customer service while ensuring that all financial and statutory requirements are met
• Manages/develops all areas of managerial and professional aspects
• In cooperation with the Director of Food and Beverage
• , develops and implements strategy for operational management and development, meeting agreed organizational performance plans within agreed budgets and timeframes
• Manages and controls department expenditure, staying within agreed budgets and being cognizant of P/L for venue

ADDITIONAL RESPONSIBILITIES

• Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
• Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
• Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
• Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

To be aware of and ensure constant compliance with all necessary operational policies including:

• Health and Safety
• Food Hygiene
• Maintenance
• Emergency Procedures
• Liquor Licensing

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attend mandatory meetings including divisional meetings, staff meetings, etc.
• Participate in community events and ensure corporate social responsibility goals of SLS are met.
• Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.
• Keep work area clean and organized.
• Ensure confidential documents are kept in a secured area.
• When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.
• Complete other duties as assigned by the Department Head.
• Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
• Ensure compliance with SLS policies and procedures.

OTHER DUTIES

Assimilate into SLS culture through understanding, supporting and participating in all SLS elements. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by SLS from time to time, is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Minimum of five (5+) years of luxury Restaurant/Nightclub Management experience
• Previous experience with pre-opening of a Restaurant/Nightclub is a plus
• Strong knowledge of commonly-used concepts, practices and procedures in a restaurant/nightclub is required
• Proven ability to accurately calculate P/L, handle money and implement spending changes is required
•  Must possess communication skills in terms of the ability to negotiate, sell and influence professionals, associates and/or venue guests
• Must have proven knowledge of budgetary analysis as well as knowledge of computer programs such as: MS Office, Delphi and Micros, Time Keeping; URVenue.
•  Must possess an in depth working knowledge of social media marketing.
• Self-motivated, constantly striving to improve knowledge of marketing, and VIP Services.
• Must have an exceptional personality and hospitality driven attitude
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast-paced environment and have a high level attention to detail
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
• Must be able to stand or walk a minimum eight-hour shift.
• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
• Must have excellent communication skills and be able to read, write, speak and understand English.
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

OTHER

Additional language ability preferred.

NOTICE

• The hospitality business functions seven days a week. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

• Upon employment, all employees are required to fully comply with the company rules and regulations for the safe and efficient operation of the facilities. Employees who violate restaurant rules and regulations will be subject to disciplinary action, up to and including termination of employment.

• This document reflects the job content at the time of writing and will be subject to periodic change in the light of changing operational and environmental requirements. Such changes will be discussed with the jobholder and the job description amended accordingly.