1. Full-Time
  2. Permanent
  3. Food & Beverage
  4. ACCOR

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Raffles Hotel Le Royal, Phnom Penh, Cambodia

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REF119261D

Director, Food & Beverage

Region

Luxury & Lifestyle


Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

  • Provide hands-on leadership across all Food & Beverage outlets, ensuring the highest luxury service standards are consistently achieved.
  • Lead, coach, train, and develop F&B teams to create memorable guest experiences.
  • Drive guest satisfaction through active floor presence and direct guest interaction.
  • Collaborate closely with Culinary, Sales & Marketing, Revenue, and Hotel Operations teams.
  • Ensure efficient management of labor, costs, inventories, and profitability.
  • Maintain and enhance F&B service standards, beverage programs, wine offerings, and cocktail experiences.
  • Oversee outlet performance, budgets, forecasting, and financial results.
  • Lead quality assurance initiatives and ensure compliance with health, safety, and hygiene standards.
  • Develop innovative concepts, promotions, and guest experiences aligned with the Raffles brand.

Qualifications

  • Previous experience as an Assistant Director of Food & Beverage for a minimum of 3 years within an ultra-luxury hotel or resort managing at least 4-5 food and beverage outlets, or prior experience as a hands-on Director of Food & Beverage.
  • Demonstrated success in leading luxury restaurant, bar, and banquet operations.
  • Strong operational leadership with a hands-on management style and visible presence on the floor.
  • Extensive knowledge of Food & Beverage service standards and luxury guest expectations.
  • Formal training and expertise in:
    • Food & Beverage Service
    • Bar Service
    • Wine Knowledge (minimum WSET Level 2 or equivalent)
    • Mixology and beverage program development
  • Strong financial acumen with experience in budgeting, forecasting, and cost control.
  • Exceptional leadership, coaching, and team development skills.
  • Excellent communication and interpersonal skills.
  • Fluent English communication skills; additional languages are an advantage.

Additional Information

  • We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
  • Our commitment to Diversity & Inclusion:
  • We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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