Compensation & Benefits Manager

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

About Fairmont Southampton

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.

Following a multi-million-dollar renovation, our 593-room resort is Bermuda's largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.

Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitless

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Fairmont Southampton as Compensation & Benefits Manager. The Compensation & Benefits Manager reports to the Director, People & Culture and is responsible for the design, administration, compliance, and continuous improvement of the resort's compensation, benefits, and reward programs. This role ensures that compensation and benefits practices support Fairmont Southampton's talent strategy, market competitiveness, financial objectives, and employee value proposition. The Compensation & Benefits Manager partners closely with Finance, Payroll, and operational leaders to deliver equitable and compliant programs that attract, motivate, and retain talent.

Key Responsibilities

Compensation Strategy & Administration

• Administer and maintain compensation programs, salary structures, job evaluations, and pay practices.
• Conduct market benchmarking and compensation analysis to ensure external competitiveness and internal equity.
• Support annual compensation review processes, merit planning, and salary adjustments.
• Review and provide recommendations regarding job classifications and salary ranges.
• Analyze compensation trends and provide recommendations to leadership.

Benefits Administration

• Manage the administration of employee benefits programs, including health, wellness, retirement, insurance, and employee assistance programs.
• Serve as the primary liaison with benefits providers, brokers, and consultants.
• Ensure accurate enrollment, eligibility tracking, and benefit records management.
• Support colleague education and communication regarding available benefit programs.
• Review benefit utilization and recommend enhancements as appropriate.

Compliance & Governance

• Ensure compensation and benefits programs comply with applicable employment legislation and regulatory requirements.
• Maintain policies and procedures relating to compensation, incentives, and benefits administration.
• Monitor legislative developments and industry trends impacting compensation and benefits programs.
• Support internal audits and compliance reviews.
• Ensure confidentiality and security of employee compensation information.

Data Analytics & Reporting

• Develop and maintain compensation and benefits reporting dashboards.
• Analyze workforce trends, compensation metrics, turnover data, and benefit utilization.
• Prepare reports and recommendations for executive leadership.
• Support budgeting and forecasting activities related to salaries, benefits, and labor costs.
• Provide workforce cost analysis to support strategic decision-making.

Program Design & Continuous Improvement

• Participate in the development and enhancement of recognition, wellness, and reward programs.
• Support employee engagement initiatives through innovative reward strategies.
• Identify opportunities to improve processes, systems, and employee experience.
• Evaluate compensation and benefits programs for effectiveness and return on investment.
• Recommend process automation and efficiencies where appropriate.

Cross-Department Collaboration

• Partner with Finance and Payroll to ensure accurate administration of compensation and benefits programs.
• Collaborate with department leaders regarding workforce planning and compensation decisions.
• Support recruitment efforts through competitive compensation analysis and offer guidance.
• Provide training and education to managers on compensation and benefits policies.
• Assist the Director, People & Culture with strategic workforce initiatives.

What will you bring to this role?

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: ·

Experience

• 5-7 years of progressive experience in compensation, benefits, HR analytics, or total rewards.
• Experience administering compensation and benefits programs in a complex organization.
• Hospitality, luxury resort, tourism, or multi-department operational experience preferred.
• Experience with compensation benchmarking and salary structure development.

Education

• Bachelor's degree in Human Resources, Finance, Business Administration, Accounting, or a related field.
• Certified Compensation Professional (CCP), Certified Employee Benefits Specialist (CEBS), or equivalent designation preferred.

Competencies, Knowledge & Skills

• Strong knowledge of compensation principles, salary administration, and benefits management.
• Understanding of employment legislation and regulatory requirements.
• Advanced analytical and quantitative skills.
• Strong proficiency in Microsoft Excel, HRIS, and reporting systems.
• Excellent presentation and communication skills.
• Ability to interpret and communicate complex compensation information.
• Strong project management and organizational skills.
• Ability to handle highly sensitive and confidential information.

Personal Attributes, Culture & Values

• Analytical and detail-oriented.
• Professional, ethical, and highly confidential.
• Strategic thinker with strong business acumen.
• Collaborative and relationship-focused.
• Proactive and continuous improvement minded.
• Dedicated to fairness, equity, and colleague experience.  
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized

Circumstances

• Ability to support annual compensation review cycles and budgeting processes.
• Ability to meet reporting deadlines and manage multiple priorities.
• Ability to maintain regular and reliable attendance.
• Flexibility to support operational and business needs as required.

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

What’s in it for you?

As part of Accor, a global hospitality leader with over 5,500 hotels worldwide, you’ll enjoy:

• Opportunities for growth and development, mentorship, and international mobility
• Health insurance, retirement savings plans, and comprehensive wellness programs
• Worldwide travel discounts and preferred rates across the Accor portfolio
• A supportive, inclusive culture grounded in respect, teamwork, and professional development

Start your journey with us today and explore the possibilities! #BeLimitless

Our Values

Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging: We celebrate our differences. We support each other and we always stand together.

Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity: We build trust through mutual respect and being authentic.

Your team and working environment:

Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry.  Our mission is to turn moments into memories for our Guests.  An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.

Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment.

Our commitment to Diversity & Inclusion:

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.