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  1. Full-Time
  2. Permanent
  3. Sales & Marketing
  4. ACCOR

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Sydney, Australia

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REF3398L

Commercial Performance Manager

Region

MEA SPAC

This vacancy has now expired. Please see similar roles below...


Company Description

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor thus has a portfolio of incomparable brands, led by more than 300,000 employees around the world. More than 65 million members benefit from the group's complete loyalty program, ALL - Accor Live Limitless.


Job Description

You will be supporting the Director Commercial Australia in driving hotel performance and achieving key commercial KPIs. Manage a portfolio of hotels, assist Operational leaders, and help develop commercial skills with our hotel teams. Lead hotel pre-opening projects in collaboration with Sales, Marketing, Distribution, Revenue, and Communication teams. Analyse results, propose improvements, and ensure the effective use of Accor tools and processes.

This role is responsible for:

  • Implementing the strategic direction from the Accor Pacific Office, MEA APAC, and Central Offices
  • Support hotels in building robust budgets, creation of business and channel plans that drive above-market performance.
  • Collaboration with Operational leaders and in hotel commercial teams to leverage and activate commercial initiatives
  • Analyse commercial performance providing recommendations to enhance performance across a range of channels and systems
  • Support training, coaching and talent development of hotel commercial teams
  • Onboard new hotels and oversee development of appropriate commercial plans including pre-opening, and hotel business plans
  • Support key supplier relationships, assist managing major precinct tenders, and support new business opportunities with existing and potential clients across the region.
  • In depth market knowledge across geographies supporting properties to maximise commercial opportunities

Qualifications

  • Bachelor of Business (preferred)
  • 5+ years' experience in Revenue Management or senior Sales & Marketing role
  • Knowledge of Hotel Operations and Distribution
  • Knowledge of Accor systems and tools desirable
  • Proficiency in reporting tools (Tableau) and Microsoft Office (Excel, Powerpoint)
  • Strong project management skills
  • Ability to manage multiple stakeholders effectively

Additional Information

Suitably experienced and qualified applicants who currently have full working rights in Australia will only be considered.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

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Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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