Business Development Sales Manager

Your team and working environment:

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

As the Business Development Sales Manager you will work in collaboration with the Sales & Marketing team, to drive sales and revenue for accommodation, meetings, events, along with food & beverage. Your responsibilities will include:

• Lead Management: Group team market coverage in the absence of Sales Managers. This coverage will include all size bookings in excess of 8 rooms on peak for all market segments. Logging of lead information into Opera Cloud system, loading room and meeting specifics based on needs expressed in lead and using space and revenue maximization guidelines.  Preparing proposals and client follow up details as well as managing the direct sales effort with the client and the hand over back to the Sales Manager.

• Conduct prospecting efforts to continue to build pipeline of business opportunities for hotel. Prospecting efforts to primarily be telephone based with potential for participation in market blitzes or other local trade shows or client networking events.

• Assist with Site Visits for remote sellers when they are unable to participate (to include setting up guestroom and restaurant reservations, amenities, inviting partners to site inspection (Audio Visual and DMC).  

• Relationship management with outside catering venues to maximize guest room block opportunities and referral potential.

• Organize monthly team wide prospecting activities.

• Assist in maintaining an accurate client and account database in Opera Cloud and adherence to all Accor system standards.

• Other duties as assigned. 

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

EDUCATION: A Bachelor of Arts degree or college diploma is required.  Progressive experience in a similar capacity is a definite asset.  College course work in related field is helpful.

TOOLS & EQUIPMENT: Must possess a working knowledge of personal computers.  Understanding of Opera Software and hotel Property Management Systems is helpful. Must be proficient in Microsoft Word, Excel, and PowerPoint software.  Ability to assemble and understand integrated spreadsheets. 

PHYSICAL REQUIREMENTS: Sedentary work.  Exerting up to ten pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry push, pull or otherwise move objects, and long hours sometimes may be required.

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding and clarifying the concerns of the particular need.
• Must be able to work with and understand financial information and data.

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer.  EOE/M/F/D/V