Colleague Services Shuttle Driver

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa 
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

As a member of the Colleague Services team, the colleague shuttle driver provides transportation services for the 800 Staff Residents living on site at Fairmont Chateau Lake Louise. This is an ideal role for a community focused individual; hosting residents on the shuttle, and providing transportation and lifestyle support, while completing daily tasks. The colleague shuttle driver is an essential component of our mission for all residents: To provide the best possible living experience on property.

What you will be doing:

• Delivering engaging and welcoming service.
• Operating the staff shuttle between the Chateau Lake Louise and the village of Lake Louise, the Lake Louise ski hill, Canmore, Banff, and Calgary.
• Maintaining the cleanliness of the staff shuttle.
• Completing daily routine maintenance reports for the staff shuttle and alerting management of any issues or concerns that need to be attended to.
• Completing weekly inspections of the colleague services additional vehicles (between 3 and 6 vehicles) ensuring vehicles are cleaned, maintained, and are not in need of repair. Reporting any issues to Colleague Services Management team.
• Assisting with mail duties, including picking up mail deliveries from the village of Lake Louise post office for all 800 residents, delivering to staff services in upper Lake Louise, and assisting the Colleague Services team in processing mail.
• Assisting the Colleague Services team with the arrival of new staff members; picking up from town or the main hotel entrance, conducting a property tour, assisting with luggage and transportation to their unit.
• Assist Colleague Services with miscellaneous tasks including: moving furniture, cleaning Colleague Services grounds, vacuuming, and other light duties as assigned.
• Comply with all department policies, procedures, and service standards
• Follow and proactively promote all health and safety policies and initiatives

• Must have a valid Alberta Class 4 driver's licence and must provide a current driver's abstract free of any serious demerit points.

• Previous experience providing professional, friendly and engaging service an asset.
• Strong professional communication and interpersonal skills, and demonstrated ability to solve problems .
• Experience working with vehicle and basic vehicle troubleshooting an asset.

• Highly responsible and reliable, demonstrating initiative as required and ability to work independently.
• Ability to meet the physical requirements of the role, including:
  • Driving for 6-8 hours per day.
  • Ability to lift, carry and move heavy objects up to 50lbs (mail deliveries) daily
  • Walking, standing 1 – 4 hours per day
  • Moving furniture – (once per week)

Visa Requirements: Applicants must be legally eligible to work in Canada.

Our Commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: cll.careers@fairmont.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS