Company Description
At Accor, you'll be part of a global hospitality leader where your career can grow across brands, hotels, and regions. You'll work alongside passionate professionals in a collaborative environment that values diversity, innovation, learning, and development
"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Join Accor’s Commercial Team in Wellington
Are you highly organized, commercially minded, and passionate about sales, hospitality, and building business relationships? We are looking for a Cluster Sales Executive to support the sales success of Accor’s Wellington portfolio and play a key role in driving business-to-business (B2B) sales performance across our hotels.
Reporting to the Cluster Director of Sales, this role is ideal for someone who thrives in a fast-paced environment, enjoys working with data and technology, and takes pride in delivering exceptional sales support and customer experiences.
About the Role:
As Cluster Sales Executive, you will provide sales administration, reporting, proposal development, CRM management, and business development support across corporate, groups, meetings, and events segments. You'll work closely with Business Development Managers and commercial teams to maximise opportunities and deliver exceptional service to clients and stakeholders.
Key Responsibilities
- Coordinate and manage the corporate sales lifecycle, ensuring timelines and deliverables are achieved.
- Support corporate account RFP and RFI processes across multiple hotels.
- Create professional sales presentations, proposals, and business development collateral. ]
- Assist with onboarding new corporate accounts and distribution channel testing.
- Maintain accurate customer data and communication records within Accor's CRM platform (ANAIS).
- Prepare detailed group, meeting, and event proposals with accurate and timely responses.
- Support B2B marketing activations, events, hospitality initiatives, and RSVP management.
- Provide reporting, insights, and analysis to support business development and sales strategies.
- Work closely with Revenue teams to leverage CRM and PMS data for account insights and market opportunities.
- Participate in prospecting and business development activities, including cold-calling initiatives.
About You:
You are an organized multitasker who can confidently manage multiple deadlines while maintaining exceptional attention to detail. You enjoy working with systems, data, and stakeholders and can communicate professionally at all levels.
Qualifications
- Previous experience in hotel sales, hospitality, tourism, or a similar commercial environment.
- Approximately 3 years' relevant industry experience.
- A qualification in Tourism, Business, Hospitality, or a related field (preferred).
- Strong Microsoft Office skills, particularly Outlook, Word, Excel, and PowerPoint.
- Experience using CRM systems and business reporting tools.
- Excellent written and verbal communication skills.
- Strong time management and organizational abilities.
- A proactive, self-motivated approach and the ability to work independently.
Additional Information
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Work Your Way - Flexibility to ensure a work life balance!
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
- Accor's refer-a-friend bonus
- Meals on shift & parking onsite
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
