Cluster Sales Executive - Govt

Reporting to the Cluster Director of Sales, responsibilities and essential job functions include but are not limited to the following: 

• Exceeds personal sales goals as well as segment goals on a monthly, quarterly and yearly basis for both hotels
• Solicits business through action plan preparation and execution
• Responsible for achievement of objectives, as outlined in the market team’s action plans
• Identifies prospective customers and establishes revenue goals for existing key accounts and key prospects within their specific market segment
• Participates in the d.a.r.t. Referral Program with goal for referring business to sister hotels/brands
• Contracts room nights and reviews team member’s contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
• Oversees ongoing communication for market between property and the global sales network
• Maintains positive relationships with all guests, vendors, colleagues and global sales network
• Maintains account, contact, activity and business details within Opera S&C according to Fairmont standards
• Ensures delivery of expected guest service through follow up and coordination with other hotel departments 
• Manages referral response system and tracking of definite business - both inbound and outbound
• Prepares weekly, monthly, quarterly, and annual reports as required
• Assists in the preparation and re-forecasting of hotel revenue objectives and compilation of market intelligence
• Champions sales technology systems and standards
• Involved in setting individual room revenue and/or room night goals
• Assists with development and/implementation of annual budget and marketing plan
• Improves communication through attendance at weekly revenue management, rate strategy meetings and regularly scheduled Sales Departmental meetings

Reporting to the Cluster Director of Sales, responsibilities and essential job functions include but are not limited to the following: 

• Exceeds personal sales goals as well as segment goals on a monthly, quarterly and yearly basis for both hotels
• Solicits business through action plan preparation and execution
• Responsible for achievement of objectives, as outlined in the market team’s action plans
• Identifies prospective customers and establishes revenue goals for existing key accounts and key prospects within their specific market segment
• Participates in the d.a.r.t. Referral Program with goal for referring business to sister hotels/brands
• Contracts room nights and reviews team member’s contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
• Oversees ongoing communication for market between property and the global sales network
• Maintains positive relationships with all guests, vendors, colleagues and global sales network
• Maintains account, contact, activity and business details within Opera S&C according to Fairmont standards
• Ensures delivery of expected guest service through follow up and coordination with other hotel departments 
• Manages referral response system and tracking of definite business - both inbound and outbound
• Prepares weekly, monthly, quarterly, and annual reports as required
• Assists in the preparation and re-forecasting of hotel revenue objectives and compilation of market intelligence
• Champions sales technology systems and standards
• Involved in setting individual room revenue and/or room night goals
• Assists with development and/implementation of annual budget and marketing plan
• Improves communication through attendance at weekly revenue management, rate strategy meetings and regularly scheduled Sales Departmental meetings

• Luxury hotel sales experience, having had varied market mix experience
• Bachelor’s degree and/or Hotel Management degree or diploma
• Established relationships with key Government contacts in UAE/GCC
• English speaking & Arabic is required
• Supervisory experience an asset
• Microsoft Office suite of software literacy an asset
• Opera Sales & Catering knowledge an asset

Visa Requirements: 

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

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