- Part-Time
- Permanent
- Food & Beverage
- ACCOR
__jobinformationwidget.freetext.LocationText__
Sofitel Melbourne on Collins, Melbourne, Australia
__jobinformationwidget.freetext.ExternalReference__
REF28834U
Club Sofitel Attendant
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.
PROPERTY DETAILS
- 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts
- 363 rooms with breathtaking views over Melbourne
- Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience
- Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant
- Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35
An exciting opportunity exists for a guest obsessed hospitality professional to join the Club Sofitel team. As a Club Sofitel Attendant you are responsible for providing a sense of welcome and luxury service for all Club Sofitel guests by being the key contact to assist them during their stay. Your manner will be polished and professional and you will be responsible for providing both food and beverage and front office services to Club Sofitel guests.
To be successful in this sought after position, you will have excellent attention to detail, effective communication skills, proven experience within a quality establishment, and above all else, pride yourself on your ability to exceed the guest expectations.
YOUR KEY RESPONSIBILITIES WILL BE:
•Maintaining a thorough knowledge of all hotel facilities and promotions
•Attending to guest’s requests quickly and efficiently, constantly striving to provide total customer satisfaction
•Preparing and serving food & beverages
•Monitoring the Responsible Service of Alcohol and ensuring compliance with Victorian legislation
•Maintaining food & beverage stock and inventory control based on current and future occupancy
•Completing check in and check out procedures and adhering to hotel standards
•Updating guest profiles, maintaining guest accounts and relevant information during their visit, ensuring charges are posted to the correct account
•Communicating with a diverse range of people in a professional manner
YOUR SKILLS AND ATTRIBUTES TO SUCCEED IN THIS ROLE:
•Have a minimum 12 months experience in a luxury hotel environment
•Be highly organised and able to effectively manage priorities
•Strong focus on guest and team relations. Initiate contact and establish rapport easily
•Project a professional image at all times through personal presentation/interpersonal skills
•Handle tasks carefully and correctly – be thorough and exact in details with a sense of urgency
•Display high energy levels and demonstrate versatility in responding to guest requests and situations
•Remain calm and effective in high volume work situations
•Be good team player; contribute to and assist co-workers without being asked
•Flexibility to work a rotating roster, including early mornings, evenings, weekends and public holidays
•Previous reception/attendant experience preferred
•Valid RSA and knowledge of Opera is an advantage
Benefits and Perks:
Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.
We offer our Heartists:
- Build a career with the largest hotel group in the Pacific
- Central accessible location in Melbourne's CBD
- Laundered uniforms
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Food & Beverage
Description
Hale Kai features made-to-order local favorites served from our island-style thatched-roof huts. Our lively Oceanside restaurant and beach bar invites guests to kick off their flip-flops and share cas
Reference
704c5a3f-7e6d-41d7-a5b2-9efbd56ae7f7
Expiry Date
01/01/0001
Salary
Location
Fairmont Waterfront, Vancouver, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vancouver
Job Category
Food & Beverage
Description
What you will be doing: Reporting to the Executive Chef, responsibilities and essential job functions include, but are not limited to the following:Consistently offers professional, engaging and frie
Reference
be48f132-5947-4c50-a709-9bccd41ef80c
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Château Montebello, Montebello, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Montebello
Job Category
Food & Beverage
Description
Prendre et expliquer les commandes de nourriture et de boissons des clients.Effectuer les livraisons de commandes et le débarrassage dans les chambres et sur les étages.Assurer le service de nourritur
Reference
717343a2-8709-4462-9f21-ea8973dc8053
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Internship
Locations
Kohala Coast
Job Category
Food & Beverage
Description
What you will be doing:Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.Ensure a positive first impressi
Reference
194b1baf-be44-4ef9-9120-be3d11ceb305
Expiry Date
01/01/0001
Salary
Location
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hamilton
Job Category
Food & Beverage
Description
Summary of Responsibilities:Reporting to the Executive Chief Steward, Assistant Chief Steward and/or Duty Chef, responsibilities and essential job functions include, but are not limited to, the follow
Reference
19dc78b3-c971-4c9f-a8fc-610b13b8c568
Expiry Date
01/01/0001
Salary
Location
ibis São Paulo Interlagos, São Paulo, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Food & Beverage
Description
Atender e servir o cliente no bar e restaurante, conforme o estilo da marca. Estimular as vendas, garantindo a qualidade dos produtos oferecidos, de acordo com as práticas essenciais da área. Colocar
Reference
9699d370-9223-4001-a1ab-5af2ec78c5fe
Expiry Date
01/01/0001
Salary
Location
Novotel São José dos Campos, Sao Jose dos Campos, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Sao Jose dos Campos
Job Category
Food & Beverage
Description
Orientar as atividades da equipe, priorizando/distribuindo tarefas e solucionando os problemas operacionais pertinentes. Conduzir os clientes até as mesas e prestar todas as informações solicitadas
Reference
36fa509a-aac1-4850-ac90-1fa81ee91728
Expiry Date
01/01/0001
Salary
Location
Novotel São José dos Campos, Sao Jose dos Campos, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Sao Jose dos Campos
Job Category
Food & Beverage
Description
Prestar apoio à área de Alimentos e Bebidas no serviço de atendimento às mesas, de acordo com os padrões de excelência requeridos pela marca.
Reference
704ac23e-8cb8-40f1-adbd-ad73aa230142
Expiry Date
01/01/0001
Salary
Location
ibis Le Touquet Thalassa, Le Touquet, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Temporary
Locations
Le Touquet
Job Category
Food & Beverage
Description
Nous souhaitons accueillir un Chef de partie passionnés au sein de notre équipe, en proposant un contrat à durée déterminée (CDD) de 37 heures par semaine.Véritable support pour le chef et ses seconds
Reference
c6d000a3-99a4-4d5d-a66e-c1c23cd7afb4
Expiry Date
01/01/0001
Salary
Location
Novotel Thalassa Le Touquet, Le Touquet, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Le Touquet
Job Category
Food & Beverage
Description
Nous souhaitons accueillir un Chef de partie passionné au sein de notre équipe, en proposant un contrat à durée indéterminée (CDI) de 37 heures par semaine.Véritable support pour le chef et ses second
Reference
17d89456-e01c-4710-8f02-b527b068bb85
Expiry Date
01/01/0001