1. Full-Time
  2. Permanent
  4. Sales & Marketing


Claremont Club & Spa - A Fairmont Hotel, Berkeley, United States



Club Sales Manager


Luxury & Lifestyle

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Under the direction of the Director of Club & Spa, the Club Sales Manager is responsible for recruiting new members into the club, retaining the existing membership base, and sourcing referrals and leads and transitioning the leads into membership sales.

Reporting to the Director, Club & Spa, responsibilities and essential job functions include but are not limited to the following: 

  • Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
  • Sell club memberships, upgrades, conversions and membership changes
  • Recruit prospects, conduct sales presentations and tours
  • Development new sales prospects by contacting individuals, groups and companies in the community
  • Attend special events and activities to provide sales information and tours
  • Sell locker and other club & hotel amenities
  • Maintain accurate and up-to-date membership sales tracking and reports Financial Accountability
  • Meet and/or exceed monthly membership sales and initiation fee goals Communication and Relationships
  • Orient new members into the club by introducing them to key staff and members and scheduling their introductory appointments
  • Develop professional relationships for the purpose of sales lead generation
  • Communicate timely and follow up, as appropriate.
  • Active participation in required events, required programs, required meetings and required trainings.
  • Effectively and professionally interacts and communicates with senior management, managers, other employees, prospective members, and members.
  • Promote harmonious relations among members, staff, vendors, and the community at-large.
  • Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
  •  Promote the company's safety goals and actively work towards ensuring a safe working environment.
  •  Interpret and ensure compliance with company policies and procedures.
  • Actively further company objectives and continuously support improvement and positive change, which includes participating on corporate designated committees to improve the company and business operations.
  • Flexibility in work schedule, as job may require day and evening shifts, weekends and holidays



  • Bachelor’s Degree and/or previous leadership experience preferred
  • Minimum 2 years’ experience in Sales preferred
  • University/College degree in a related discipline preferred
  • Computer literate in Microsoft Window applications required
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Salary Range: $68,000 - $91,000 USD Gross Annually 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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