- Full-Time
- Permanent
- IBIS BUDGET
- Rooms
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ibis budget Paris Coeur d'Orly Airport, Orly, France
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REF55714W
Chef de brigade (H/F)
Region
Europe and North Africa
L’équipe de l’hôtel Ibis Budget Paris Cœur d’Orly Airport recherche son Chef de Brigade (H/F).
Notre hôtel de 154 chambres, situé au pied du terminal 4 de l’Aéroport d’Orly est accessible facilement grâce à la nouvelle extension de la ligne 14.
Nous sommes des hôteliers modernes et malins, qui mettons toute notre énergie à faire de nos hôtels économiques des lieux de vie simples et confortables, accessibles à tous.
En nous rejoignant comme Chef de Brigade (H/F), vous intégrerez une équipe d’Heartists, au service d'une clientèle internationale.
Vous travaillerez en binôme avec la cheffe réception dans l’accompagnement de l’équipe de réception (8 collaborateurs) et vous garantirez la satisfaction de nos clients.
Vos futures missions :
- Vous supervisez une équipe de 6 réceptionnistes et garantissez le bon fonctionnement du service accueil.
- Vous vérifiez les réservations et établissez les taux d’occupation des chambres.
- Vous gérez les relogements en cas de surbooking et traitez les mécontentements des clients.
- Vous déterminez les prévisions d’occupation en fonction des réservations et informez les services concernés.
- Vous organisez le travail des réceptionnistes.
- Vous êtes en charge de la facturation des clients.
- Vous effectuez des missions commerciales pour promouvoir l’établissement.
- Vous formez le personnel aux standards de service.
- Vous gérez le lobby de l’hôtel en veillant à sa propreté et à sa sécurité.
Parlons de vous :
- Parfaite maîtrise de l’anglais et d'une autre langue, selon les besoins de l’établissement.
- Excellentes capacités de communication, à l’oral comme à l’écrit.
- Aptitude à travailler en équipe et à prendre des initiatives.
- Solides compétences en organisation et gestion des priorités.
- Connaissance des logiciels FOLS et TARS (souhaitée mais non essentielle).
- Bonne maîtrise des outils informatiques (traitement de texte et tableurs).
- Capacité à fédérer son équipe
- Dynamique et motivé(e).
- Attentif aux autres et à l’environnement qui vous entoure : vous contribuez à rendre le séjour aussi irréprochable qu’inoubliable en apportant une petite touche personnelle !
- Autonome
- Leadership, vous savez impliquer et challenger votre équipe
Vos avantages* :
- Salaire de base : selon profil sur 12 mois
- Rémunération variable sur objectifs pouvant aller jusqu’à 130€ bruts/mois (payée chaque trimestre)
- Indemnités nourritures
- Augmentations annuelles (NAO)
- Intéressement collectif jusqu'à 2 300€/an bruts & participation
- Plan d'épargne salariale (jusqu'à 1300€ d'abondement par an)
- Ligne d’écoute et d’accompagnement 7/7
- Mutuelle & prévoyance
- Carte Heartist offrant des réductions dans les marques du groupe Accor
- Prise en charge du titre de transport à 100% ou place de parking
*certains dispositifs sont soumis à des conditions d'ancienneté.
Nous n’attendons plus que vous, alors venez relever le challenge !
Vivez en ACCOR avec vos talents, rejoignez-nous dès maintenant !
#BeALLYouAre.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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