1. Full-Time
  2. Permanent
  3. FAIRMONT
  4. Sales & Marketing

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Fairmont Amman, Amman, Jordan

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REF117660Z

Catering Manager

Region

Luxury & Lifestyle


Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.


Job Description

  • Plan, coordinate, and manage catering events from initial inquiry through successful completion.
  • Communicate with clients to understand their requirements, menus, budgets, and event expectations.
  • Prepare catering proposals, quotations, contracts, and event plans.
  • Coordinate with chefs, kitchen teams, service staff, suppliers, and other departments to ensure seamless operations.
  • Supervise catering staff, including recruitment, training, scheduling, and performance management.
  • Ensure food preparation, presentation, service, hygiene, and safety standards are consistently maintained.
  • Manage event setup, service, and breakdown according to agreed specifications and timelines.
  • Monitor inventory, equipment, supplies, and catering-related costs.
  • Work closely with vendors and suppliers to ensure timely delivery of products and services.
  • Control labor, food, and operational costs while achieving profitability targets.
  • Handle client feedback, requests, and complaints professionally and promptly.
  • Conduct post-event reviews and identify opportunities for improving service quality and operational efficiency.
  • Ensure compliance with company policies, food safety regulations, and health and safety requirements.
  • Maintain accurate records of bookings, invoices, staffing, inventory, and event performance.
  • Develop and maintain strong relationships with existing and potential clients to generate repeat and new business.
  • Any other duties as assigned.

Qualifications

  • Bachelor’s degree or diploma in Hospitality Management, Hotel Management, Catering Management, Business Administration, or a related field.
  • 3–5 years of proven experience in catering, hospitality, events, or food and beverage management.
  • Strong knowledge of catering operations, event management, food safety, and service standards.
  • Excellent leadership, communication, organizational, and problem-solving skills.
  • Proven ability to manage teams, budgets, suppliers, and multiple events simultaneously.
  • Strong customer-service and client relationship management skills.
  • Good knowledge of cost control, inventory management, and financial reporting.
  • Proficiency in Microsoft Office and relevant catering/event management software.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US