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Issy-les-Moulineaux, France

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REF1112Z

Capacity Control - Revenue Manager CDD (6 months) | Orient Express Trains

Region

Accor HQ



Company Description

Orient Express
Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. 
Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way; Orient Express Silenseas - the world’s largest sailing ship; and hotels coming to Rome and Venice. 
Progressively shaping the future of luxury hospitality, Orient Express is focusing on employee journey and growth.


Job Description

Reporting Line
The Capacity Control - Revenue Manager reports directly to the VP Capacity Control - Revenue Manager at Orient Express Trains & Cruises.

Location
Paris.

Mission
Implementing the pricing and distribution strategy, in accordance with the brand's recommendations and specific requirements for trains; and driving business performance as the company is set to open sales.

Role and responsibilities

  • Using a range of data sources; report on daily, weekly, and monthly performance to the commercial team, senior management but also external stakeholders.
  • Assessing strategies to ensure changing market demand, or any supply constraint is reflected. Communicate business trends and recommendations to management.
  • Develop and implement a pricing and distribution strategy daily, in accordance with the brand's recommendations and specific requirements for trains.
  • Optimizing pricing strategies through the definition and management of all rates, rate levels, terms and conditions, and other tactics to reflect demand and other market conditions.
  • Working with Sales and Reservations Teams to encourage strategic selection of the right pieces of business.
  • Ensuring Inventory and Revenue Management systems are configured and updated regularly to continuously deliver an accurate demand forecast.
  • Be involved in cross-departmental data initiatives and any projects related to revenue growth
  • Owning reservation and competition data: accountable for data quality and efficient usage.

Qualifications

Knowledge and experiences

  • Bachelor's degree (and preferably a Master’s degree) in Hospitality Management, Business Administration, or a related field (a relevant combination of education and experience will be considered).
  • Proven track record of success in driving Revenue Management activities and achieving targets within the transportation/hospitality/luxury industry, preferably with a minimum of 4-5 years of experience.
  • Additional Revenue Management-related certifications or specialized training will be highly valued.
  • Fluent in English, French, and Italian is a plus.
  • Excellent data & analytical skills with the ability to make timely decisions
  • Strong commercial acumen, and an understanding of commercial drivers and how they relate to revenue decisions.
  • Ability to manage and manipulate large data sets and sources.
  • Required skills for the role: Microsoft Office, worked with RMS/inventory system, database understanding.
  • Desirable: Inventory, RM systems, as well as Tableau software knowledge.

Competencies

  • Excellent communication, able to present complex technical ideas to any audience.
  • Hands-on approach.
  • Proactive and self-motivated individual with a passion for continuous learning and staying updated on industry trends, best practices, and emerging technologies in revenue management.
  • Ability to adapt quickly to changing market conditions, consumer preferences, and industry dynamics.
  • Resilience and ability to thrive in a dynamic and high-pressure environment.
  • Collaborative approach with the ability to work cross-functionally with sales, marketing, operations, and finance teams to drive revenue initiatives and ensure alignment of strategies.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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