Capacity Control - Revenue Manager CDD (6 months) | Orient Express Trains

Orient Express
Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. 
Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way; Orient Express Silenseas - the world’s largest sailing ship; and hotels coming to Rome and Venice. 
Progressively shaping the future of luxury hospitality, Orient Express is focusing on employee journey and growth.

Reporting Line
The Capacity Control - Revenue Manager reports directly to the VP Capacity Control - Revenue Manager at Orient Express Trains & Cruises.

Location
Paris.

Mission
Implementing the pricing and distribution strategy, in accordance with the brand's recommendations and specific requirements for trains; and driving business performance as the company is set to open sales.

Role and responsibilities

• Using a range of data sources; report on daily, weekly, and monthly performance to the commercial team, senior management but also external stakeholders.
• Assessing strategies to ensure changing market demand, or any supply constraint is reflected. Communicate business trends and recommendations to management.
• Develop and implement a pricing and distribution strategy daily, in accordance with the brand's recommendations and specific requirements for trains.
• Optimizing pricing strategies through the definition and management of all rates, rate levels, terms and conditions, and other tactics to reflect demand and other market conditions.
• Working with Sales and Reservations Teams to encourage strategic selection of the right pieces of business.
• Ensuring Inventory and Revenue Management systems are configured and updated regularly to continuously deliver an accurate demand forecast.
• Be involved in cross-departmental data initiatives and any projects related to revenue growth
• Owning reservation and competition data: accountable for data quality and efficient usage.

Knowledge and experiences

• Bachelor's degree (and preferably a Master’s degree) in Hospitality Management, Business Administration, or a related field (a relevant combination of education and experience will be considered).
• Proven track record of success in driving Revenue Management activities and achieving targets within the transportation/hospitality/luxury industry, preferably with a minimum of 4-5 years of experience.
• Additional Revenue Management-related certifications or specialized training will be highly valued.
• Fluent in English, French, and Italian is a plus.
• Excellent data & analytical skills with the ability to make timely decisions
• Strong commercial acumen, and an understanding of commercial drivers and how they relate to revenue decisions.
• Ability to manage and manipulate large data sets and sources.
• Required skills for the role: Microsoft Office, worked with RMS/inventory system, database understanding.
• Desirable: Inventory, RM systems, as well as Tableau software knowledge.

Competencies

• Excellent communication, able to present complex technical ideas to any audience.
• Hands-on approach.
• Proactive and self-motivated individual with a passion for continuous learning and staying updated on industry trends, best practices, and emerging technologies in revenue management.
• Ability to adapt quickly to changing market conditions, consumer preferences, and industry dynamics.
• Resilience and ability to thrive in a dynamic and high-pressure environment.
• Collaborative approach with the ability to work cross-functionally with sales, marketing, operations, and finance teams to drive revenue initiatives and ensure alignment of strategies.