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  1. Full-Time
  2. Permanent
  3. FAIRMONT
  4. Rooms

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FAIRMONT FAIRMONT UDAIPUR PALACE, Udaipur, India

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REF60412S

Butler Executive

Region

Luxury & Lifestyle


Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.


Job Description

Guest Service Excellence:

  • Provide personalized, anticipatory service to exceed guest expectations.
  • Attend to guests' requests promptly and efficiently with attention to detail.
  • Maintain a professional and polished demeanor at all times.

Butler Services:

  • Offer bespoke services including unpacking/packing, garment pressing, and personalized room set-up.
  • Arrange dining reservations, transportation, and special requests as per guest preferences.
  • Ensure guest comfort by promptly addressing any concerns or issues.

Communication and Coordination:

  • Liaise effectively with other departments to fulfill guest needs seamlessly.
  • Maintain clear and concise communication with colleagues and supervisors.

Attention to Detail:

  • Uphold the highest standards of cleanliness and organization in guest rooms and public areas.
  • Monitor and replenish in-room amenities to ensure guest satisfaction.

Team Collaboration:

  • Work collaboratively with colleagues to deliver a cohesive guest experience.
  • Assist in training new team members on butler services and hotel standards.

Qualifications

  • Previous experience in a luxury hospitality environment preferred.
  • Impeccable grooming standards and professional appearance.
  • Excellent communication skills in English; knowledge of additional languages is an asset.
  • Strong organizational skills and attention to detail.
  • Ability to work efficiently and calmly in a fast-paced environment.

Additional Information

  • Bachelor’s degree in Hospitality Management or related field preferred.
  • Proven experience in a customer service role, preferably in hospitality or a luxury service environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and remain calm under pressure.
  • Knowledge of the local area and its attractions is a plus.
  • Proficient in Microsoft Office Suite and property management systems.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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