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  1. Full-Time
  2. Permanent
  3. Business Development
  4. ACCOR

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Pullman Melbourne Albert Park, Albert Park, Australia

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REF39515S

Business Development Manager - MICE

Region

MEA SPAC



Company Description

Work Your Way to Pullman & Mercure Melbourne Albert Park

Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne’s skyline, Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business travelers. Our dual-brand hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities like a pool and gym. We also host one of the largest conference centers in Melbourne, with 31 versatile event spaces that create the perfect setting for meetings, celebrations, and everything in between. Ready to be part of something exceptional? Come make an impact with us!

Accor is Australia’s Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.


Job Description

About the Role!

As an accomplished Business Development Manager, you will be instrumental in advancing our brands, focusing on uncovering new business opportunities in the MICE sector to drive impactful revenue growth.

In this role, you will cultivate and maintain high-value relationships with MICE clients, generating premium leads and securing top-tier business for our Conference & Events spaces. Leveraging your deep understanding of the Australian landscape and existing relationships with Professional Conference Organizers (PCOs), you will ensure Pullman & Mercure continue to thrive as industry leaders.

With an entrepreneurial mindset, you’ll take the initiative to explore creative sales and marketing channels, while maximizing the value of third-party listings and partnerships the hotel already holds. Your proactive approach will drive engagement and capture untapped market opportunities. Working closely with internal teams, you’ll deliver seamless, innovative event solutions that align with Pullman’s ethos of energy, performance, and excellence.

Your key responsibilities will include:

  • Driving business development and managing key accounts within the MICE sector, with a focus on long-term growth.
  • Taking a forward-thinking and innovative approach to identifying new MICE business opportunities, ensuring Pullman & Mercure stand out in the market.
  • Proactively selling Conference & Events products and services, leveraging existing third-party partnerships and PCO relationships to generate premium leads and secure high-value clients.
  • Collaborating with Sales & Marketing teams to implement streamlined systems that efficiently manage sales, ensuring seamless execution and delivery of new business.
  • Maximizing revenue potential by ensuring long-term returns from both new and existing accounts, consistently seeking ways to grow these relationships.
  • Partnering with operational departments to create clear, effective systems that deliver exceptional customer service, driving repeat business and client loyalty.
  • Working closely with the Marketing team to ensure that all efforts align with the hotel’s overarching strategies, enhancing visibility and ensuring brand consistency across all channels.

Qualifications

About You!

  • Exceptional ability to build and maintain strong relationships with high-profile MICE clients.
  • Masterful negotiation and closing skills, with a demonstrated ability to drive revenue growth.
  • Proficient in strategic planning and implementing business initiatives tailored to our  reputable C&E spaces.
  • Outstanding communication and presentation abilities, with a refined and polished demeanor.
  • Strong analytical skills to assess market trends and identify business opportunities.
  • High degree of professionalism and a commitment to excellence.
  • Demonstrated ability to work in a fast-paced, dynamic setting while maintaining attention to detail and quality.
  • Willingness to travel as required to meet with clients and represent the brand at industry events.

Additional Information

Benefits and Perks

  • On-site car park while on duty.
  • Access to confidential Employee Assistance Program.
  • Inclusive and diverse environment.
  • Reward and recognition programs.
  • Mentoring and career development along-side experienced and dedicated professionals
  • Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.

Apply today to start a conversation and see where your Accor career can take you!

We are unable to provide sponsorship for this role, so Australian working rights are required. 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

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Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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