Company Description
As a Host at Botanist, you are the first and last point of contact for our guests, setting the tone for an exceptional dining experience. With a warm, genuine approach and impeccable attention to detail, you will create a welcoming atmosphere while managing reservations and guest flow in a fast-paced, world-class environment.
Job Description
Why work for Fairmont Pacific Rim?
- Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
- A competitive rate of $29.95 per hour
- Complimentary work meals through our Colleague Dining Program
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
- Opportunities to participate in sustainability, charity, and community engagement initiatives
- Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
- Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same
- Distinctly West Coast, the hotel delivers unique guest experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of art, music, and fashion programming in the city
What you will be doing:
- Greet guests with warmth, professionalism, and a genuine sense of hospitality
- Manage reservations, seating plans, and guest flow to ensure a seamless dining experience
- Maintain strong communication with the service team to support smooth operations
- Anticipate guest needs and personalize interactions to create memorable experiences
- Handle guest inquiries, special requests, and feedback with care and professionalism
- Maintain an organized and polished host stand and reception area
- Support the team during peak service times and special events
- Uphold Forbes Five-Star service standards in all guest interactions
- Other duties assigned
Qualifications
Your experience and skills include:
- Previous experience in a host or guest-facing role, preferably in a high-end restaurant or hotel
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities in a fast-paced environment
- Ability to remain calm, professional, and solution-oriented under pressure
- High attention to detail and a passion for guest service
- Experience with reservation systems (e.g., OpenTable) is an asset
- Flexibility to work evenings, weekends, and holidays
- Serving It Right certification
Additional Information
Your team and working environment:
Botanist is a vibrant and award-winning dining destination, offering innovative culinary and cocktail experiences inspired by the Pacific Northwest. You will be part of a dynamic, passionate team dedicated to creativity, excellence, and delivering unforgettable moments for our guests.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
