- Full-Time
- Permanent
- SLS
- Rooms
__jobinformationwidget.freetext.LocationText__
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
__jobinformationwidget.freetext.ExternalReference__
REF46074G
Bellperson
Region
Luxury & Lifestyle
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!
What you’ll do
We are looking for a Bellperson to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible for ensuring guests feel welcome at our property as soon as they arrive, assisting with their luggage as well as other requests as needed.
- Greet all guests upon arrival.
- Escort guests to their rooms and assist with luggage promptly when checking in and upon checking out.
- Inform incoming guests on the following while assisting them to their room: storage area, restaurant hours, the events happening in the hotel, health club information, emergency procedures equipment and exit paths, etc.
- Once in guest room, provide the guest with the following information: basic telephone instructions, procedures for charging items to one's rooms, heating and air conditioning, laundry procedures, door lock and key use, room directory, etc.
- All Valet Parking needs.
- Assist guest with general information when Front Office is not available.
- Consistently offer professional, friendly and engaging service.
- Promote all hotel functions and facilities.
- Possess knowledge of the community and area in which the hotel is located to assist guests with information and accurate directions.
- Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests.
- Possess knowledge of resort activities to ensure timeliness of customer needs.
- Ensure that all areas are kept neat and clean for our guests and colleagues.
What we are looking for...
- Previous experience in an upscale or lifestyle brand hotel is a big plus.
- Prior experience in customer service.
- Driving license B.
- Someone who understands, celebrates and embraces the SLS brand values.
- Ability to multitask and work in a fast-paced environment.
- Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality.
- Excellent verbal and written communication skills. Fluent in Spanish and English.
- You make people feel good - your team, guests, and colleagues alike. You make a positive impact.
- You learn quickly and adapt to SLS’s unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
What's in it for you...
The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
A competitive package and plenty of opportunity for development.
Excellent discounts across the entire Ennismore family of brands.
SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
HOXTON THE HOXTON PORTLAND, Portland, United States
Experience Level
Associate
Job Schedule
Part-Time
Brands
THE HOXTON
Job type
Permanent
Locations
Portland
Job Category
Rooms
Description
Overview: Join our team as a Part Time Guest Service Agent where you will play a crucial role in ensuring a seamless guest experience during their stay. As a Guest Service Agent, you will be responsi
Reference
f6f1d124-17a1-4f5a-a3cf-8a83009dd88e
Expiry Date
01/01/0001
Salary
Location
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Barcelona
Job Category
Rooms
Description
What you’ll doWe are looking for a Doorperson to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible for providing a positive first and
Reference
9ed63166-13c2-4b24-877d-7ddda8c1be2b
Expiry Date
01/01/0001
Salary
Location
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Barcelona
Job Category
Rooms
Description
What you’ll doWe are looking for a Concierge to join the team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will respond to a wide variety of guests requests by accurately
Reference
b9e8ce4c-3f57-4ab7-8110-2e2c9685c403
Expiry Date
01/01/0001
Salary
Location
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Barcelona
Job Category
Rooms
Description
What you’ll doWe are looking for a Guest Experience Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, you will be responsible for providing a nat
Reference
b9718892-35b0-4c3c-b7a3-b8ca2de79ba4
Expiry Date
01/01/0001
Salary
Location
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Barcelona
Job Category
Rooms
Description
What you’ll doWe are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally frie
Reference
480b96bf-6d89-4a60-821f-8243a9c90ed1
Expiry Date
01/01/0001
Salary
Location
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Barcelona
Job Category
Rooms
Description
What you’ll doWe are looking for a Front Office Supervisor to join the pre-opening team at SLS Barcelona. Under the guidance of the Assistant Front Office Manager, you will ensure operational efficien
Reference
a2d2fd7e-1c33-4601-ba1f-48f17536a801
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON LOS ANGELES, Los Angeles, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
Los Angeles
Job Category
Rooms
Description
You’ll be based out of The Hoxton, Downtown LA and reporting to the Front Office Manager. As Guest Service Supervisor, you’ll be supporting the Front Office and Reception operation to ensure a success
Reference
1b573fea-4a5d-4720-a3ec-834575d1e94d
Expiry Date
01/01/0001
Salary
Location
Fairmont Château Whistler, Whistler, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Whistler
Job Category
Rooms
Description
Guest Services Captain Our Guest Services Captain's are ambassadors for an exceptional guest experience, where your passion for service will inspire your team and make our guests feel valued.Starting
Reference
dae34ed0-2ef5-4030-b51e-e7d167489f6e
Expiry Date
01/01/0001
Salary
Location
IBIS ÉTAMPES, ETAMPES
Experience Level
Associate
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Nous recherchons pour notre hôtel ibis à Etampes, une/un Réceptionniste Polyvalent F/H, en CDI temps plein à 37 heures, à partir 14 octobre 2024 ! Bienvenue dans un métier qui vous permet d’être au c
Reference
LLDBG000
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Montparnasse, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
MISSION :Le/La réceptionniste de nuit assure l’accueil des clients pendant la durée de leur séjour, de l’arrivée au départ, et les renseigne. Il/Elle satisfait au mieux le client et est tenu de vérifi
Reference
553f69aa-8635-4289-a209-73a6ca6cb554
Expiry Date
01/01/0001