Bartender, The Savoy

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

Job title:  Bartender

Department: Savoy Lounge

Inspired & supported by: Restaurant General Manager

Salary: £37,410 (including service charge)

The Savoy is due to close and refurbish the iconic Thames Foyer and open with a new concept. We are excited for the grand opening due to be later this year, and looking for talented Bartender’s to join the team.

Your purpose will be:

You are an ambassador for exceptional service that is the hallmark of our Savoy bar experience. Your warm, personal attention and passion for mixology is worth raising a glass to.

You will be accountable for:

• Delivering a memorable and professional 5 star beverage experience 
• Proactively engage with guests about both the food and beverage offering in the outlet and wider F&B outlets
• Advising guests through enthusiastically sharing your knowledge about our F&B offering
• Delivering on all standards, policies and procedures to create memorable luxury guest experiences

Your key responsibilities & contribution will be:

• Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team in the bar and on the floor
• Mixing drinks in a timely manner and based on our standardised recipes and service standards
• Assisting guests regarding menu choices in an informative and enthusiastic way
• Boosting our revenue through upselling and other creative initiatives
• Being part of the creative process of our beverage menus across the hotel
• Having a good knowledge of mixology and contributing your ideas to creating new and relevant recipes
• Sharing knowledge of mixology, our offering, promotions, general hotel information and Savoy stories

What you will need to do this role:

Essential:

• 1-2 years bartending experience in a luxury environment
• Passion for and understanding of 5 star hospitality and what it takes to deliver it
• Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction
• Quick thinking, resourceful and able to solve problems ’in the moment’
• Able to remain calm and courteous at all times
• Able to work well under pressure in a fast paced and changing environment
• Able to work collaboratively as part of a team
• Willing to work in rotating shifts including weekends and public holidays
• Good knowledge of spoken and written English
• Rights to work in the UK

Desirable:

• Basic knowledge with a POS System
• Basic knowledge with Open table
• Industry related certifications (i.e. WSET)

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

What’s in it for you?

• Competitive salary and benefits including pension and life assurance
• 31 days of holiday including public holidays (increase to 33 days after 5 years)
• Cashback scheme for everyday wellbeing/healthcare expenses including Perkbox
• Special rates for Savoy colleagues and their friends & family and discount across Accor hotels worldwide
• Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes friends & family
• Free stay at The Savoy after successful completion of probation
• 50% discount at our iconic American & Beaufort Bars
• 50% discount at our world-famous Afternoon Tea
• 50% discount at our spa and florist
• 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
• 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
• Laundry services & dry cleaning for uniformed and non-uniformed colleagues
• Colleague gym facility and Virgin Active gym membership discount
• Seasonal ticket loan for employees to cover the cost of travelling to and from the workplace via modes such as tram, rail, bus or others.
• Employee assistance programme
• Annual optician reimbursements for eye tests and glasses
• English language classes
• Colleague restaurant
• Local F&B, retail and gym discounts
• Interfaith prayer room
• Wellness room
• Cycle to work scheme