- Full-Time
- Permanent
- RAFFLES
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Raffles The Palm Dubai, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF36056L
Bartender - Raffles Club
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 391 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
- Read daily events to be aware of any VIP arrivals.
- Must have a complete working knowledge of bar items, ingredients and preparation
- Ensure all details of service are performed properly for every guest
- To understand and adhere to Beverage Department Standard Operating Procedures
- Provide a friendly and personalized welcome for guests and constantly attentive to their needs
- Change ashtrays, serve cigarettes and wipe down bar area
- Carry trays, bus and reset tables with linen, china, glass and silver
- Ascertain guest satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved.
- Promotes the Raffles Club offer and help to create a good atmosphere
- When possible greet regular guests by name and note and serve preferences accordingly
- Professionally set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes
- Process drink orders in proper calling order both from guests directly and from service staff, checking for correct order and managing billing quickly and efficiently
- Make all cocktails in accordance with Hotel’s standard beverage manual
- Receive and check liquor against previous shift’s requisitions
- Attempt to limit problems and liability related to customers' excessive drinking
- Serve snacks or food items to customers seated at the Raffles Club Lounge
- Organize requisition, pick up and verification for F&B items used in the bar areas
- Ensure that the bar is fully stocked and all side opening and closing duties are completed
- Slice and pit fruit for garnishing drinks
- Arrange bottles and glasses to make attractive displays
- Keep the bar area neat and tidy at all times, regularly clearing dishes and glassware
- Manage security in the work area, and at no time to leave the bar area unless properly relieved by a colleague
- Assist with cleanup - mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in bins
- Maintain complete knowledge of all F&B services, outlets, hotel services/features
- Able to handle cash following established and proper Accounting procedures
- Behave and acts in an exemplary fashion, embodying the brand mindset.
- Welcomes guests, handle the sale and provision of all bar services available
- Interacting with guests, taking orders and serving snacks and drinks"
- May have to serve guests located outside the bar, maintains excellent relations with colleagues, particularly with departments close to the bar (restaurant, lobby etc)
- Ensure equipment remains in good condition
- Apply the procedures for opening and closing a point of sale
- Communicate and work in close cooperation with the other departments (Kitchen, Reception, Butlers, etc)
- Familiar with all the hotel's and Raffles Club services and informs guests about them
- Creates a friendly atmosphere at the bar
- Manages the stocks, inventories and setup for the bar in line with brand standards
- Is responsible in the meet of the department's targets by:
- following the preparation instructions to the letter and using the right doses
- avoiding waste and loss of merchandise
- respecting the hotel's procedures and internal audit processes
- Driving Guest Satisfaction Index
- Ensures that the workplace remains clean and the safety of consumable goods by always respecting HACCP regulations
- Respects the instructions and safety guidelines for the equipment used
- Applies the hotel's security regulations (in case of fire etc)
- Respects the hotel's commitments to the "Planet 21" (saving energy, recycling, sorting waste etc)"
- Respects the specific rules governing the service of alcoholic beverages
PERSONAL ATTRIBUTES
- Reading, writing and oral proficiency in the English language
- Team player with a creative and outgoing personality
- Must be well-presented and professionally groomed at all times
- Good communication, self-confidence and customer contact skills; good problem resolution skills
- Good Food and Beverage product knowledge. A good knowledge of beverage service styles and techniques, beverage preparation and specialized beverage orders of service is required. A good knowledge of all hard liquor, wines, mixes/cocktails.
- Dynamic, autonomous and proactive
- A thorough and organised approach
- Good physical condition, resistance in the stress
- Secondary school education
- Vocational certificate or diploma in F&B, or bar work and/or anyone eager to work in the sector regardless of their educational background, pending validation of their skills and motivation
- Languages: fluent in English language, French language would be a plus
EXPERIENCE
- Minimum 2 years food and beverage experience with detailed bar knowledge
- Previous public contact and/or cashiering experience
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Rixos Bab Al Bahr, Ras Al-Khaimah, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Food & Beverage
Description
Read daily events, to acknowledge any VIP’s arrivals.Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise
Reference
f46152ff-c851-4d29-b1fc-9e4181115564
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Florence Piazza San Paolino, Florence, Italy
Experience Level
Associate
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Temporary
Locations
Florence
Job Category
Food & Beverage
Description
COME AS YOU ARE & ROCK OUR RESTAURANT!Per lo staff di sala del nostro Ristorante Cecchini in Città, all'interno dell'hotel 25hours di Firenze, si ricerca un/a Chef de rang.Insieme ai tuoi colleghi ti
Reference
b886a960-2c76-456a-8a24-19cdb8f5b7e5
Expiry Date
01/01/0001
Salary
Location
Fairmont Makati, Makati, Philippines
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Makati
Job Category
Food & Beverage
Description
• Engages with daily operations of outlet services such as but not limited to effectively handling customer concerns, implements standards of service for guests, and maintaining cleanliness and condit
Reference
caa59b05-bbf7-4d69-813a-2232ae10bf33
Expiry Date
01/01/0001
Salary
Location
SWISSOTEL SWISSOTEL DOHA CORNICHE PARK TOWERS, Doha, Qatar
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Doha
Job Category
Food & Beverage
Description
We are seeking an experienced and passionate Specialty Outlet Manager to join our team at Swissotel Corniche Park Towers, Qatar. As the Specialty Outlet Manager, you will be responsible for overseeing
Reference
517bfe0c-e095-41de-af8c-b54959bbcbeb
Expiry Date
01/01/0001
Salary
Location
Sofitel Riyadh Hotel & Convention Centre (Opening Soon), Riyadh, Saudi Arabia
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Riyadh
Job Category
Food & Beverage
Description
Maintain complete knowledge of:Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress codeRestaurant reservation proceduresDail
Reference
9e867070-9cb4-41af-9489-e3ac4c738972
Expiry Date
01/01/0001
Salary
Location
Novotel Amsterdam City, Amsterdam, Netherlands
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Amsterdam
Job Category
Food & Beverage
Description
What will you be doing? Our F&B operation consists of a team of approximately 60 colleagues, led by the Banqueting Manager, Restaurant Team Leader, and our Executive Chef. And you? You’ll be leading
Reference
040c32d6-64a5-459f-a2e1-39c3df5ec441
Expiry Date
01/01/0001
Salary
Location
Sofitel Riyadh Hotel & Convention Centre (Opening Soon), Riyadh, Saudi Arabia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Riyadh
Job Category
Food & Beverage
Description
Responsible for answering all telephone calls and prioritizing said calls.Should have very good telephone etiquette.Directly involved in the order-taking and order-placing process while dealing with g
Reference
066f9cb8-83eb-49af-a847-ef7200b286c3
Expiry Date
01/01/0001
Salary
Location
Sofitel Riyadh Hotel & Convention Centre (Opening Soon), Riyadh, Saudi Arabia
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Riyadh
Job Category
Food & Beverage
Description
To be familiar with all food and beverage items on the outlet menu.To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.T
Reference
b8994c40-52d9-4f09-9fd6-286b7ec46f1d
Expiry Date
01/01/0001
Salary
Location
Sofitel Riyadh Hotel & Convention Centre (Opening Soon), Riyadh, Saudi Arabia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Riyadh
Job Category
Food & Beverage
Description
To provide prompt and courteous F&B service to the Hotel’s guests.KEY ROLES & RESPONSIBILITIESWelcoming customers, informing them about specials or new items, answering questions, and accepting orders
Reference
4c58d2dd-c5b3-47f7-8350-d73ba44554d2
Expiry Date
01/01/0001
Salary
Location
Sofitel Riyadh Hotel & Convention Centre (Opening Soon), Riyadh, Saudi Arabia
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Riyadh
Job Category
Food & Beverage
Description
Read daily events, to acknowledge any VIP’s arrivals.Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise
Reference
3e0b7516-0e0a-4d70-b322-e99a4ea6904e
Expiry Date
01/01/0001