Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
What we offer
Belong in a place where you can be yourself and love what you do. You will join an energetic team where every contribution matters and your creative ideas will elevate our guest experience.
A career that lets your passion shine
Provides positive guest recognition and relations through personal performance and attention to guest history, including familiarizing himself/herself with regular patrons and VIP guests.
Greets guests in a timely and professional manner, takes guests’ orders and serves food and beverages according to the standards and established service sequence.
Responds to guest questions and provides suggestions regarding beverages with an aggressive approach to upselling.
Performs flair while preparing cocktails and other drinks and builds guest relations with patrons seated at the bar.
Arranges bottles, glasses, and packaged snacks to make attractive displays. Mix ingredients to prepare cocktails and other drinks to standard.
Serves wine, liquor, and bottled beer to standard pour and to departmental specifications.
Monitors and observes guests’ experience to respond to additional needs or requests.
Enters orders into point-of-sale system, maintains accurate guests over counts, totals receipts correctly, verifies sales and collects payment for all food and beverages served.
Thoroughly knowledgeable on the menu, various daily specials, and beverages.
Ensures the cleanliness and organization of designated work areas. Stocks and maintains supplies, refrigerators, dispensers and/or display cases ensuring no interruption in guest service. Completes set up and break down duties to departmental standards. Sweeps and mops floors.
Requests proper identification from guests purchasing alcoholic beverages when legal age is questionable (under the age of 30). Consults with management on questionable identification.
Maintains liquor security and control standards when mixing and preparing cocktails and other drinks to standard.
Takes our trash and recycling. Cleans and maintains interior and exterior of trash areas. Sweeps and mops floors.
Attends required meetings, pre-shift meetings and training sessions as assigned/scheduled.
Assists with new employee training by positively reinforcing successful performance and providing respectful and encouraging instruction.
Complies with the Hotel’s sustainability standards.
If you're ready to take your craft to the next level and create memorable moments for our guests, we'd love to hear from you!
Qualifications
- Previous bartending experience required
- Excellent knowledge of all beverage products
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Fluent in English and local language
Additional Information
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
