Bartender - Fairmont

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Job Summary: The Bartender will be responsible for delivering outstanding service at the bar, crafting high-quality drinks, and ensuring a welcoming atmosphere for our guests. This role requires expertise in mixology, excellent customer service skills, and the ability to manage a busy bar environment effectively.

Key Responsibilities:

• Beverage Preparation:

  • Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including classic and innovative cocktails, beers, wines, and soft drinks, following established recipes and standards.
  • Ensure the accuracy of drink preparation, presentation, and adherence to quality standards.
  • Develop and introduce new drink creations and seasonal specials in alignment with guest preferences and current trends.

• Guest Service:

  • Provide exceptional customer service by engaging with guests in a friendly and professional manner, addressing their needs and preferences.
  • Take and process drink orders efficiently, offering recommendations and upselling as appropriate.
  • Handle guest feedback and complaints with professionalism, ensuring timely and effective resolution.

• Bar Operations:

  • Maintain a clean and organized bar area, including proper storage and handling of beverages, glassware, and equipment.
  • Monitor and manage inventory levels of bar supplies and ingredients, assisting with ordering and stock control as necessary.
  • Adhere to health and safety regulations, ensuring all sanitation and food safety practices are followed.

• Team Collaboration:

  • Work collaboratively with other bar and restaurant staff to ensure smooth and efficient service.
  • Assist in training and mentoring new bar staff, providing support and guidance to uphold service standards.
  • Foster a positive and cooperative work environment through effective communication and teamwork.

• Upselling and Recommendations:

  • Promote and upsell bar menu items, including specialty cocktails, wines, and seasonal promotions.
  • Stay knowledgeable about beverage trends, new products, and industry best practices to enhance guest experiences and drive sales.

Qualifications:

• Education and Experience:

  • Previous experience as a bartender or in a similar role, preferably within a high-end or luxury setting, is highly desirable.
  • Strong knowledge of mixology, drink recipes, and bar operations.
  • Certification in responsible alcohol service or equivalent may be required.

• Skills and Competencies:

  • Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members.
  • Strong organizational and multitasking abilities, with a focus on efficiency and attention to detail.
  • Professional demeanor with a commitment to delivering exceptional guest service.

• Personal Attributes:

  • Passionate about mixology and providing a superior guest experience.
  • Reliable, punctual, and able to work flexible hours, including evenings, weekends, and holidays.
  • Positive attitude, strong work ethic, and a willingness to adapt and learn.