Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
- Ensure that all responsible service of alcohol procedures are practiced at all times
- Interact with all guests – take orders, making beverages etc.
- Greets guests
- Ensure service standards are met
- Ensures that approved service sequences and standards are maintained at all times
- Ensures that all opening and closing procedures are carried out to an acceptable standard
- Take responsibility to ensure all required tasks are completed accurately and within given time frames
- Participate in scheduled training and development programs provided by Accor
- Abide by the Accor policies in relations to equal employment opportunity and harassment in the workplace
- Create a culture of inclusion and diversity allowing all team members to Feel Welcome and Feel Valued
Qualifications
- Previous barista experience in a busy hospitality environment is essential
- RSA certificate
- Be a team player and pride yourself on your ability to deliver outstanding customer service
- Have strong attention to detail and a keen willingness to learn
- An ability to understand and navigate complex stakeholder environments
- Strong focus and passion for airport operations
- Must be available from 3.45am - Mondays to Fridays
Additional Information
This role is base at the Qantas Lounges at the Perth Domestic Airport (T3&T4)
You will be representing two global brands - Accor and Qantas with great benefits
- Discounts on Accor Hotel -room rates and food & beverage
- Flight discounts with Qantas
- Free staff parking
- Uniform and Laundry provided
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
