Banquet Manager

Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige Techpark, Cessna Business Park, Salarpuria Techparks- Novotel Bengaluru Outer Ring Road offers the perfect residence to travelers across the globe.

Nearby to corporate offices- JP Morgan, Accenture, Honeywell, Deloitte and many more along Sarjapur Road and Marathahalli, Novotel Bengaluru Outer Ring Road brings to you seamless benefits of hosting events and conferences in well-equipped meeting spaces. Bengaluru, besides the Silicon Valley of the country, is close to some of the most significant historical and leisure destinations in South India- Mysore, Coorg, Goa, Munnar, Ooty, Pondicherry to name a few among the long list of leisure destinations.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities.

Why work for Accor?

• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

We are seeking a dynamic and experienced Banquet Manager to join our team in Bengaluru, India. As a key member of our food and beverage department, you will oversee all aspects of banquet operations, ensuring exceptional service and memorable experiences for our guests.

• Lead and manage the banquet team, setting high standards for service excellence and guest satisfaction
• Collaborate with various departments, including culinary, stewarding, and conference services, to ensure seamless event execution
• Oversee the planning and coordination of banquet events, from initial client meetings to post-event evaluations
• Manage inventory, equipment, and staffing to optimize operational efficiency and cost-effectiveness
• Conduct regular team meetings and training sessions to enhance skills and maintain service standards
• Address guest concerns promptly and professionally, ensuring positive resolutions
• Maintain accurate records for beverage consumption, inventory, and event details
• Participate in BEO (Banquet Event Order) meetings and effectively communicate changes to the team
• Implement and enforce safety and sanitation policies in all banquet operations
• Analyze event feedback and market trends to continually improve banquet offerings and services
• Develop and maintain strong relationships with clients and vendors

• Proven leadership experience in food & beverage management, specifically in banquet operations
• Bachelor's degree in Hospitality Management, Event Management, or a related field preferred
• Excellent organizational and time management skills with a keen eye for detail
• Strong communication and interpersonal abilities, with a focus on customer service
• Proficiency in Microsoft Office suite and banquet management software
• Demonstrated ability to work effectively under pressure in a fast-paced environment
• Strong problem-solving skills and ability to make quick, sound decisions
• Team-oriented mindset with the ability to motivate and lead staff
• Flexibility to work varying shifts, including evenings, weekends, and holidays
• Physical stamina to stand and walk for extended periods, and ability to lift up to 40 lbs
• Knowledge of current food and beverage industry trends and best practices
• Familiarity with event planning and management principles
• Understanding of health and safety regulations in food service
• Ability to maintain calm and courteous demeanor in high-stress situations