Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
TV Systems Management: Manage all hotel television systems, including installation,
configuration, troubleshooting, preventive maintenance, upgrades, and replacement of
TV sets. Maintain related inventory and store control.
Door Lock Systems Management: Manage all electronic door lock systems, including
installation, programming, configuration, troubleshooting, and maintenance. Control
stock and spare parts inventory.
CCTV Systems Management: Supervise all CCTV systems, cameras, recording
equipment, installation, configuration, monitoring support, and maintenance. Manage
inventory and storage of CCTV equipment.
Sound Systems & Meeting Room Technology: Manage sound systems, meeting room
AV equipment, multimedia systems, projectors, displays, microphones, and
conferencing solutions including installation, configuration, maintenance, and inventory
control.
Operational Support: Provide day-to-day support to hotel operations for all assigned
AV, security, and guest technology services, ensuring high availability and service
quality.
Coordination & Project Management: Coordinate with Engineering, Rooms Division,
Security, Procurement, Finance, and other departments to gather requirements, execute
installations, upgrades, and service improvements.
Inventory & Store Management: Manage all AV-related inventories, spare parts,
assets, and storekeeper activities. Ensure accurate stock records, asset tracking, and
replenishment planning.
Vendor & Third-Party Management: Coordinate and manage third-party suppliers,
contractors, and service providers to ensure timely maintenance, support, warranties,
and service delivery.
Maintenance & Compliance: Ensure preventive and corrective maintenance is
completed on time and in line with hotel standards and manufacturer
recommendations.
Qualifications
AV and multimedia systems administration
TV and IPTV systems
Electronic door lock systems
CCTV and surveillance technologies
Inventory and asset management
Vendor and contractor management
Problem-solving and troubleshooting
Communication and coordination skills
Customer service orientation
Project coordination and documentation
Additional Information
he AV Assistant Manager is responsible for managing, supporting,
maintaining, installing, configuring, and controlling all Audio Visual and related technology
systems across Sofitel Madina. The role ensures uninterrupted hotel operations, proper
inventory management, vendor coordination, and effective collaboration with all concerned
departments.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
