Product Owner / SME AI - F/M/X

🌍 Join Accor – a professional journey at the heart of a committed, international and transforming group

Accor, a global leader in hospitality, present in more than 110 countries with 5,500 hotels, welcomes you to its offices located in Issy-les-Moulineaux.

This is where the Group’s global expertise comes together: strategy, finance, human resources, legal, technology, marketing, sustainability, communication, audit, procurement, etc.

Joining Accor means actively contributing to defining, structuring, and supporting the transformation of an international group, in direct connection with operational teams around the world.

This is where your greatest challenge awaits:

Reporting to the SVP of Data Science & AI, you will join a team at the heart of the Accor Group’s transformation through data and artificial intelligence. 

Within the Data department, the Data Science & AI vertical aims to define and implement the Group’s AI vision, to scale up the use of ML, GenAI and Agentic AI, and to maximise the business impact of these technologies on the customer experience, hotel operations and internal teams. 

You will act as the bridge between business sponsors and the AI / Data Engineering teams, ensuring the right product is built, shipped, adopted and continuously improved. 

Your mission:

• Business Partnership: capture business needs, frame AI use cases, align on KPIs and expected value with stakeholders (Commercial, Marketing, Distribution, Operations, Brand).
• Product Ownership:
  • Own product vision, roadmap and backlog;
  • Prioritise features balancing business value, technical feasibility and risk.
• Delivery Leadership: 
  • Lead an internal/external squad composed of Data Scientists, AI / GenAI Engineers & ML Ops Engineers;
  • Drive sprints, quality, time-to-market and production readiness. 
• Adoption & Value Tracking: 
  • Drive change management and end-user adoption;
  • Measure usage, ROI and business impact;
  • Report to sponsors and leadership. 
• Vendor & Budget Management: steer external partners (OpenAI, Giskard, Converteo, Artefact, etc.), manage budget, contracts and SLAs
• Risk, Ethics & Compliance: ensure GDPR, Responsible AI and security guardrails are embedded by design, in close partnership with DPO, Legal and Compliance teams. 

And you? 

• Master's Degree in Engineering, Data Science, Computer Science or Business School with a strong Tech/Data grounding 
• Strong experience (7+ years) in Product Management, Consulting or applied AI delivery, with at least one major AI / Data Product shipped end-to-end in production
• Experience in hospitality, travel or retail is a plus

Technical Skills

• Hands-on literacy in GenAI and ML Ops making you able to challenge technical choices with Data Scientists and AI Engineers
• Fluency with OpenAI, AWS AgentCore, Anthropic and Microsoft Foundry

Soft Skills & Mindset

• Strong business acumen and ability to translate priorities into AI products in a complex organisation
• Ability to manage senior stakeholders up to C-Level
• You identify with these three key values shared by your team members: Learn & Be Curious ; Take Ownership ; Build Trust with Stakeholders

💡 Why join us?

And what are our commitments?

To the world

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.
• We adopt a continuous improvement approach to reduce the environmental impact of digital across all our projects.

To your career

• We enable all our employees to maintain a healthy work-life balance and give them the means to shape their working environment in their own image.
• Dedicated Talent Management, continuous improvement, and training and development paths are defined both individually and collectively so that we can grow together, every day.

Concretely, at Accor:

• Remote work possible several days per week from France and flexible working options: work from home, our offices, or even our hotels and coworking spaces thanks to Worklib.

And also,

• ALL - Heartist® program: preferential rates and flash offers for unforgettable stays and experiences across all our Accor locations and with our partners worldwide.
• Heartist® for Good volunteering program: 1 day offered during your working time to get involved with a non-profit organization.
• A Social and Economic Committee (CSE) that supports you in financing your cultural and sports activities.
• Sustainable Mobility Package for using an eco-friendly means of transportation or a “company bike” program in partnership with Zenride.
• Coverage of urban public transport subscriptions between home and workplace, in accordance with the French Finance Law scale.
• Meal vouchers with a face value of €11.
• A mandatory health insurance plan funded at 50% by Accor, at no additional cost in case of enrollment of your dependents.
• Not to mention attractive working conditions with collaborative workspaces, restaurants, game areas, as well as well-being and sports spaces on site or through Gymlib.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities, personalities, and professional backgrounds.
We know how to adapt to the specific needs of our employees, particularly those with disabilities.
We encourage all applications, without distinction of gender, so dare to apply!

For us, recruitment is above all a story of encounters.

Does this role appeal to you? Apply, and we will offer you:

• An initial discussion with our recruitment team to present the key elements of the role or guide you toward a position that may better suit you,
• One or more interviews with managers and team members,
• For certain roles, you may also be asked to complete a test or case study, as well as a questionnaire about your personality and motivations.
• A final interview with our Human Resources team to discuss our Group culture, working environment, training program, and career prospects, as well as the different Group benefits.
• Personalized feedback.