- Full-Time
- Permanent
- PULLMAN
- Food & Beverage
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Pullman São Paulo Guarulhos Airport, Guarulhos, Brazil
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REF21437T
ATENDENTE A&B - BILÍNGUE
Region
Americas
This vacancy has now expired. Please see similar roles below...
A AccorInvest Brasil S/A oferece um ambiente de trabalho estimulante e recompensador, além de oportunidades para crescimento e desenvolvimento profissional. Oferecemos remuneração competitiva e benefícios atrativos para nossos funcionários.
Se você está pronto para fazer parte de uma equipe dedicada a proporcionar experiências memoráveis aos nossos hóspedes, envie seu currículo para nós. Estamos ansiosos para conhecê-lo e discutir como você pode contribuir para o sucesso de nossa empresa.
Se você tem paixão pela área de hospitalidade e acredita que pode fazer a diferença em nossa equipe, envie seu currículo atualizado para o endereço de e-mail [heloisa.rodrigues@accor.com] e aguarde o nosso contato.
Agradecemos antecipadamente a todos os candidatos pelo interesse em fazer parte de nossa equipe. A AccorInvest Brasil S/A é um empregador que preza pela diversidade e igualdade de oportunidades.
OBJETIVO PRINCIPAL DO CARGO
Oferecer um serviço personalizado e profissional a todos os clientes e hóspedes em todos os pontos de vendas de Alimentos e Bebidas, cumprindo com as políticas, procedimentos e padrões estabelecidos pelo hotel e pela marca.
PRINCIPAIS ATRIBUIÇÕES E RESPONSABILIDADES
- Apresentar-se pontualmente no horário designado na escala de trabalho, com seu uniforme e crachá, cumprindo com os padrões de apresentação e higiene pessoal do seu cargo.
- Participar diariamente do Briefing que corresponde ao seu turno.
- Conhecer os serviços oferecidos em todos os pontos de venda de Alimentos e Bebidas do hotel.
- Conhecer e dominar os cardápios de todos os pontos de vendas de Alimentos e Bebidas do hotel, inclusive o tempo de preparo de cada prato, ingredientes utilizados, apresentação dos pratos e valores em reais.
- Conhecer a capacidade e a disposição do restaurante para atender a quantidade de clientes solicitados.
- Conhecer e dominar o manuseio dos materiais e as técnicas de atendimento.
- Lançar os pedidos no sistema, fechar contas e emitir as respectivas notas fiscais, quando necessário.
- Apresentar a conta e receber os respectivos pagamentos dos clientes.
- Conhecer e aplicar os padrões de montagem de todos os mise-en-place dos pontos de vendas de Alimentos e Bebidas do hotel.
- Preparar com antecedência os materiais necessários e organizar as estações de trabalho.
- Conhecer e aplicar as regras de boas práticas exigidos pela segurança alimentar.
- Conhecer e aplicar todos os procedimentos exigidos no Autocontrole de Alimentos e Bebidas.
- Conhecer e aplicar todos os padrões da marca exigidos no atendimento ao cliente, conforme Brand Essential. Etc.
FORMAÇÃO
Mínima Ensino médio Completo
CONHECIMENTOS ESPECÍFICOS
- Mínimo Conhecimentos e aplicação das boas práticas de segurança alimentar.
- Pacote Office e Internet.
- Desejável Noções de enologia
- Experiência na função
IDIOMA
Mínimo Inglês Intermediário
Escala 6x1 com disponibilidade de horário
Meet James, the food and beverage manager in London
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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