Assistant Technology Manager

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Reporting to the Director of Technology, responsibilities and essential job functions include but are not limited to the following:               

• Consistently offer professional, friendly and engaging service  

• Lead and manage the hotel’s day-to-day IT activity ensuring all standards are followed  

• Comply with the company’s IT Security Policy as it pertains to hardware, software, security/data safety  

• Ensure proper backup of all business related, user relevant data  

• Prepare the annual IT budget for the hotel and administer that budget in a fiscally responsible manner  

• Support the hotel’s standalone systems, including but not limited to, systems connected to the Network, point of sales systems, all related interfaces, file server, UPS related devices  

• Work and consult with hardware and software vendors to setup and maintain all required equipment  

• Ensure that the usage and installation of software is in accordance with the software licensing laws  

• Ensure that all IT team members are properly trained in the use of all related devices and equipment’s  

• Balance operational, administrative and Colleague needs  

• Follow departmental policies and procedures  

• Follow all safety policies  

• Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager. 

• Follows all policies and procedures ascertained by the hotel.  

• Leadership experience in a similar role required  

• CompTIA A+ certification required  

• Novell Certified Netware Administrator preferred  

• Microsoft Certified Software Engineer  

• Understanding of TCP/IP networks  

• University/College degree in a related discipline required  

• Understanding of hotel applications an asset  

• Excellent communication and organizational skills  

• Strong interpersonal and problem solving abilities

• Highly responsible & reliable with exceptional attention to detail  

• Ability to work cohesively as part of a team  

• Ability to focus attention on guest needs, remaining calm and courteous at all times 

• Computer literate in Microsoft Window applications required  

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.