1. Full-Time
  2. Permanent
  4. Talent & Culture


Swissôtel Nankai Osaka, Osaka, Japan



Assistant Talent and Culture Manager



Company Description

Swissôtel Nankai, Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Nankai Railway’s Namba Station offering direct train access to Kansai International Airport and all major tourist attractions such as Kyoto, Nara and Kobe are within easy reach. The 36-storey tower has 546 well-appointed guestrooms, including 42 Executive floor rooms and 28 suites with upgraded amenities including Swiss Executive Club Lounge access, ensure an unrivaled experience with the ultimate amenities and in-room technology. Pürovel Spa & Sports offers a selection of spa treatments, fully equipped gym, jacuzzi, sauna and indoor swimming pool.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description

Reporting to the Director of Talent & Culture, responsibilities and essential job functions include but are not limited to the following:

  • Supervises and administers the smooth and efficient operations of various Talent & Culture functions by ensuring all processes are in place, constantly reviewing the process, and making all necessary amendments to be in line with the changing requirements of the Hotel.
  • Participates and supports the recruitment process by taking charge of personnel requisitions, replacements, promotions, transfers, deployment, and resignations with reference to the payroll and headcount budget.
  • Plans and ensures timely use of different recruitment methods such as media advertisement, through hospitality institutions, agencies, executive search and internal notices to meet the manpower needs of the Hotel
  • Ensures exit interviews are conducted and use feedback from interviews to recommend team member retention
  • Ensures successful team member events such as Annual party, Long Service Awards, Retirees’ Farewell, Team Members’ Communication Meetings, etc.
  • Ensures all supplies necessary for the smooth operation of the department is available through regular General Store Requisition or Purchase Order
  • Ensures communication of Talent & Culture related matters by updating the T&C notice boards regularly
  • Support translations between foreign staff and Japanese staff
  • Maximizes the use of the T&C systems, providing all necessary reports as required
  • Translate T&C-related contracts, memorandums of understanding and other documents into English, as needed
  • Assists in the preparation of the annual T&C Budget and closely monitors expenses to be in line with the budget
  • Complies with Hotel and Departmental Policies & Procedures at all times
  • Assist the Training functions in their execution of their duties


  • For foreigner applicants, only those with a valid working permit will be entertained
  • Excellent interpersonal, communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Fluent in both English and Japanese language (speak, read and write)
  • Experience in human resources operation, visas and labor laws is preferred
  • Typing and computer skills (Microsoft, outlook, etc)

Additional Information

  • Part of the International Accor global and hotel team.
  • Employee meals while on shift, laundry, yearly anniversary stay.
  • Career progression within the hotel and the Accor network.
  • Work within a progressive team.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.


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