Talent & Culture Supervisor

At Fairmont Hotels & Resorts, our approach to Human Resources begins with selecting the best candidates to join our global team of service professionals committed to turning moments into memories for our guests. As T&C Supervisor, your interpersonal and networking skills will develop an outstanding talent pool – and you will take pride in being an ambassador for an employer of choice.

Hotel Overview: Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haraam and the Holy Ka’aba. This 85-story hotel, one of the world’s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project. The Hotel authentic hospitality is seen throughout 1650 rooms. 

• Ensure the Human Resources Department in the day-to-day operation of the department as required
• Assists with recruitment, including posting of positions, screening CV’s, and contacting applicants
• Foster and promote positive Colleague relations through an environment that encourages open communication, trust and mutual respect
• Ensure the Human Resources department complies with all corporate, regional and hotel policies and procedures; and governmental regulations pertaining to all colleagues
• Handle the calendar and administration assistance for the Human Resources Leaders
• Prioritize all telephone calls and in-person external and internal visitors.
• Handle locker requests, name badges, ID’s, Colleague letters, purchase requisitions, expense reports as necessary
• Compose correspondence for the HR Department, such as letters, contracts, etc.
• Support internal HR projects, tracking necessary action and updating reports as progress is made
• Filing Employee records
• Handle all office administration duties such as mail, phones, photocopying, office supplies
• Assist with and support colleague events as appropriate, such as leadership meetings, colleague receptions, and annual events
• Assist with scheduling of interviews
• Prepares Offer Letters and Recognition letters for Internal promotions and transfers
• Manage the Human Resources Information System ensuring data integrity and proper documentation (adding new colleagues, salary, designation changes)
• Manage Employee Action Forms, ensuring accuracy with regards to vacation entitlements and promotions and salary changes
• Responsible for monthly invoices, monthly timesheets and adding e-mail accounts for new Colleagues
• Other duties as assigned

• Due to local legislation, must be Saudi
• Previous Human Resources experience an asset
• Minimum of 3 years administration experience, preferably within a hotel environment Ability to develop and encourage an open, stimulating and trusting environment that reflects our Company Mission, Brand Promise and Values
• Highly responsible and able to handle confidential information with the utmost discretion
• Highly organized and able to prioritize and meet deadlines in a fast-paced environment
• Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone
• Excellent interpersonal, written and verbal communication skills University/College degree or diploma, preferably with a formal education in Human - Resources Management
• Computer literacy a must, with a strong knowledge of Word, Excel, Word, Outlook and PowerPoint

• Good communication skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times

Living & Working at Fairmont Makkah: Satisfying our Guests is important to us, and we extend these values to our colleagues as well. We offer competitive salaries, top market service charge, gratuities, quality medical benefits and furnished accommodation. It is important to note that there are currently no income taxes in the Saudi Arabia! Makkah Clock Royal Tower-A Fairmont Hotel offers you an unparalleled opportunity to provide top-tier hospitality and spiritual service to visitors of the holiest city in the world for Muslims. To find out more, please visit the following sites:

http://www.sauditourism.com.sa/en/

http://www.saudi.gov.sa/