- Full-Time
- Permanent
- SWISSOTEL
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
, Singapore
__jobinformationwidget.freetext.ExternalReference__
REF11068B
Assistant Restaurant Manager, Jaan
Region
South East Asia, Japan and South Korea
This vacancy has now expired. Please see similar roles below...
HOTEL OVERVIEW
Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANY
At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Assistant Manager, Jaan
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
- Monitor the reservation status and communicate with culinary team
- Plan and control manning to meet business needs and according to budget
- Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
- Control outsource labour supply, casual labour and overtime
- Communicate with team during daily briefings and conduct monthly department meetings
- Ensure and conduct regular training and re-training when needed
- Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
- Ensure hygiene and food safety compliance in the outlet and related areas
- Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
- Lead a Heartist® approach to guest experience/service with the F&B team
- Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
- Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
- Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
- Focus on the dining experience for LCAH members
- Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
- Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
- Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
- Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
- Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
- Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
- Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
- Drive consistent service and process improvement, be entrepreneurial
- Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
- Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
- Provide a level of Safety & Security for all colleagues
- Develop own knowledge and skills to grow as a business partner and leader.
Qualifications:
- Minimum 2 years in F&B restaurant management position
- Experience in similar size/style of 5* hotel
- Leadership / People management
- Good interpersonal and communication skills
- Able to work under pressure and independently
- Good interpersonal skills with ability to communicate with guests and all levels of employees
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Related jobs
Salary
Location
Fairmont Copley Plaza Boston, Boston, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Boston
Job Category
Food & Beverage
Description
The primary function of the Rounds Cook is to prepare high quality food in all various stations on a basis of rotating schedule. The Rounds Cook is responsible for timely and accurate preparation of m
Reference
aa7dacff-ec0b-4393-99b3-8424c15486f0
Expiry Date
01/01/0001
Salary
Location
Fairmont Copley Plaza Boston, Boston, United States
Experience Level
Director
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Boston
Job Category
Food & Beverage
Description
As Director, Event Operations, you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service at each group function. This position exists to
Reference
7fbfac85-c163-4fbc-ab31-71ca86cfbdb6
Expiry Date
01/01/0001
Salary
Location
Mercure Santa Marta Emile, Santa Marta, Colombia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Santa Marta
Job Category
Food & Beverage
Description
Hotel Mercure Santa Marta se encuentra en la búsqueda de Jefe de alimentos y bebidas, encargado de responder por la gestión de las actividades del restaurante, garantizando la calidad de los servicios
Reference
5355634f-7e43-4457-b13b-5c1303168a0e
Expiry Date
01/01/0001
Salary
Location
Mövenpick Grand Al Bustan Dubai, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
Food & Beverage Supervisor Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our
Reference
e2f9aa6f-35b2-481c-a5fa-a2b0d460be02
Expiry Date
01/01/0001
Salary
Location
Mövenpick Grand Al Bustan Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
Waiter/WaitressPassionate about F&B? As a waiter/waitress, you will work with your team to create unforgettable experiences for our guests.What is in it for you:Employee benefit card offering discount
Reference
32fca4b2-49fa-4e7b-b861-1185f52fe313
Expiry Date
01/01/0001
Salary
Location
Banyan Tree Doha, Doha, Qatar
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
BANYAN TREE
Job type
Permanent
Locations
Doha
Job Category
Food & Beverage
Description
Maintain complete knowledge of: Dining layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress codeRestaurant reservation proceduresDaily ho
Reference
b6142323-9d12-4a5f-a2b6-ac2b1a22d685
Expiry Date
01/01/0001
Salary
Location
Mercure Hotel Berlin City, Berlin, Germany
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Apprenticeship
Locations
Berlin
Job Category
Food & Beverage
Description
Der Künstler in der Küche!Hand aufs Herz: Koch/Köchin zu werden ist eine ordentliche Herausforderung. Die Arbeit in einer professionellen Küche ist anspruchsvoll und temporeich. Du liebst es dennoch,
Reference
515b54fe-70e2-4d47-a1f0-5ff0548d2614
Expiry Date
01/01/0001
Salary
Location
Fairmont Quasar Istanbul, İstanbul, Turkey
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Istanbul
Job Category
Food & Beverage
Description
Take care of resource planning, manage your team and support your team's development.Assist in leading, mentoring and training the Food & Beverage Operations teamSupervise and delegate duties;Ensure b
Reference
d66aafb6-babb-429c-8f9f-04dcfe8e978d
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON BRUSSELS, Brussels, Belgium
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
Brussels
Job Category
Food & Beverage
Description
What you'll do...Lead a dynamic team, overseeing multiple food and beverage outlets, including a diverse events space.Drive revenue through strategic management of commercial initiatives with the lead
Reference
11a564c7-ee0f-434b-aa20-d7fbaf5488c5
Expiry Date
01/01/0001
Salary
Location
Mama Shelter Rennes, Rennes, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Permanent
Locations
Rennes
Job Category
Food & Beverage
Description
LA MISSION ?A l’image de la cuisine de Mamie 👵 dans notre enfance, notre cuisine est généreuse mais de qualité.En ce sens, vous participez à la mise en place des plats pâtissiers (desserts et pauses
Reference
def61067-a3a4-4972-8e5c-4e3663b05812
Expiry Date
01/01/0001