Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
We're looking for an enthusiastic and detail-oriented Assistant Restaurant Manager to join our dynamic team in Kooddoo, Maldives. As a key member of our management team, you will play a vital role in overseeing daily restaurant operations, delivering exceptional customer experiences, and supporting the Restaurant Manager in driving our establishment's success. This is an excellent opportunity to grow your career in a collaborative, supportive environment while making a meaningful impact on our guests' dining experiences.
- Assist the Restaurant Manager in supervising daily operations and ensuring smooth, efficient service delivery
- Lead, motivate, and mentor staff to maintain high standards of food quality, presentation, and customer service
- Manage inventory, coordinate orders, and implement cost control measures to optimize profitability and minimize waste
- Handle customer inquiries, feedback, and complaints with empathy and professionalism, resolving issues promptly and transparently
- Ensure strict compliance with food safety regulations and maintain a clean, safe, and organized working environment
- Participate actively in menu planning, development, and implementation of new culinary initiatives
- Assist in staff scheduling, onboarding, training programs, and performance evaluations to build a strong team
- Step in for the Restaurant Manager when necessary, demonstrating confident leadership and decisive decision-making
- Collaborate effectively with kitchen staff and front-of-house teams to ensure timely, quality food preparation and service
- Analyze sales data, customer feedback, and operational metrics to identify trends and suggest strategic improvements
- Foster an inclusive, positive, and collaborative work culture that values each team member's contributions
- Manage vendor relationships and coordinate with suppliers to ensure quality products and competitive pricing
- Customize service experiences based on guest preferences and cultural considerations, particularly for our diverse international clientele
Qualifications
- Proven experience in restaurant management, supervisory, or assistant management role within the food service industry
- Proficiency in restaurant management software and Point of Sale (POS) systems
- Strong leadership and team management skills with the ability to motivate and develop staff
- Excellent customer service and interpersonal skills with a genuine commitment to guest satisfaction
- Demonstrated ability to multitask, prioritize, and make sound decisions in a fast-paced, dynamic environment
- Solid understanding of inventory management, cost control, and budget analysis
- Strong problem-solving and conflict resolution abilities with a collaborative approach
- Excellent communication skills in English; knowledge of additional languages is advantageous
- Proficiency in time management and organizational skills
- Food Safety Certification (required)
- Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred)
- Knowledge of international cuisine, dining customs, and cultural sensitivity, particularly relevant to Maldivian hospitality standards
- Familiarity with local food safety regulations and health department requirements
- Experience in staff scheduling, training program development, and performance management
- Flexibility to work evenings, weekends, holidays, and adapt to seasonal variations in the hospitality industry
- Resilience and adaptability to thrive in a tropical island environment with unique operational challenges
- Analytical mindset with the ability to interpret data and implement data-driven improvements
Additional Information
Job Title: Assistant Restaurant Manager (Hotel Managed)
Your team and working environment:
Support the leadership of our vibrant Food & Beverage team at Mercure Maldives Kooddoo Resort in the stunning Gaafu Alifu Atoll, where exceptional dining experiences, authentic hospitality, and service excellence lie at the heart of our resort’s guest journey. Please note that successful expatriate applicants must meet the legislative requirements for a Republic of Maldives employment approval, and applications from Maldivian nationals are highly encouraged.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
